Summary
Overview
Work History
Education
Skills
References
References
Timeline
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Kayla Salgado

Newport Beach,CA

Summary

Efficient VIP Bottle Service Waitress known for high productivity and ability to complete tasks swiftly. Skilled in customer relationship management, upselling premium spirits, and maintaining a vibrant table atmosphere. Excel in communication, adaptability, and teamwork to enhance guest experiences and exceed venue expectations.

Overview

8
8
years of professional experience

Work History

Bottle Service

California Girls
Anaheim, CA
08.2024 - Current
  • Assisted with setting up bottle service areas for special events or occasions.
  • Set up private areas for bottle service parties; arranging furniture accordingly.
  • Conducted regular inventory checks of supplies used during bottle service shifts.
  • Assembled VIP bottle service kits with garnishes, mixes and bottles to solicit to guests.
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.

Operations Manager

Jayden Presleigh
Carlsbad, CA
07.2023 - 04.2024
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Created detailed reports on the performance of individual departments within operations.
  • Ensured compliance with web standards and accessibility guidelines.
  • Analyzed various aspects of corporate logistics to determine most cost-effective or efficient means of transporting products.

Server/Private Event Catering

Cloth & Flame
Phoenix, AZ
02.2022 - 10.2023
  • Served food and beverages to patrons and confirmed complete orders.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Implemented unique methods and methodologies, which helped reduce, and resolve issues.

Assistant Store Manager

Free People
San Diego , CA
07.2021 - 01.2022
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Server

Eve Encinitas
Encinitas, CA
03.2017 - 12.2019
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted guests and provided menus.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Prepared drinks according to standard recipes.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Education

Associate of Arts - Liberal Arts

Miracosta College
Oceanside, CA
05-2020

Skills

  • Team member support
  • Liquor, wine, and food service
  • Task delegation
  • Employee onboarding
  • Fashion retail operations
  • Retail merchandising
  • Retail store operations

References

Kellen Hubbard - Catering Department Supervisor - Cloth & Flame

(480) 330-9036 

Kevin O'Connor - Manager - Eve Encinitas 

(760) 500-2716

References

References available upon request.

Timeline

Bottle Service

California Girls
08.2024 - Current

Operations Manager

Jayden Presleigh
07.2023 - 04.2024

Server/Private Event Catering

Cloth & Flame
02.2022 - 10.2023

Assistant Store Manager

Free People
07.2021 - 01.2022

Server

Eve Encinitas
03.2017 - 12.2019

Associate of Arts - Liberal Arts

Miracosta College
Kayla Salgado