Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kayla Sanders

Summary

Experienced retail professional with a strong foundation in customer service and sales. Consistently meets and exceeds sales targets by prioritizing customer needs and leveraging extensive product knowledge. Recognized for fostering collaborative relationships with team members and adapting effectively to evolving store requirements.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Floor Associate

Rainbow Shops
03.2024 - Current
  • Maintained a clean and organized sales floor, ensuring merchandise is properly displayed and stocked for easy customer access.


  • Developed in-depth product knowledge to confidently educate customers on features, benefits, and usage of various products.


  • Resolved customer complaints or issues promptly and professionally to ensure high levels of satisfaction.


  • Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.


  • Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.


  • Developed strong product knowledge to address customer inquiries accurately and efficiently.


  • Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.

Youth Farm Intern

Windy City Harvest
05.2023 - 08.2023
  • Supported Youth Farm Coordinator in designing and maintaining programming.


  • Supervised Youth Farm participants with daily tasks like tool utilization, irrigation management, and produce cultivation.


  • Cooked alongside dietitian, followed recipes and encouraged other youth to explore healthy eating.


  • Assisted aquaponics operations (growing plants in water).


  • Contributed to feeding and harvesting fish.


  • Transplanted seedlings, harvested produce, and completed packaging.


  • Implemented soil conservation measures such as cover cropping, crop rotation, and minimal tillage practices to maintain long-term soil fertility.

Youth Farm Crew Leader

Windy City Harvest
06.2018 - 08.2022
  • Advised a crew of four to do weeding maintenance inside and around farm beds to nurture successful growth of produce.


  • Expanded leadership capabilities through hands on application.


  • Developed relationships with crew members and empowered individual skills and communication.


  • Encouraged positive team dynamics by organizing in different skill sets.


  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.


  • Conducted regular performance evaluations to identify areas of improvement and provide constructive feedback to crew members.

Education

High School Diploma -

North Lawndale Charter Highschool
1313 South Sacramento Dr.
06-2022

Skills

  • Objective-oriented
  • Customer engagement
  • Inventory management

  • Cash management
  • Sales promotion techniques
  • Meticulous attention to detail

Certification

  • Certified Caregiver - 06/12/25

Languages

English
Native or Bilingual

Timeline

Sales Floor Associate

Rainbow Shops
03.2024 - Current

Youth Farm Intern

Windy City Harvest
05.2023 - 08.2023

Youth Farm Crew Leader

Windy City Harvest
06.2018 - 08.2022

High School Diploma -

North Lawndale Charter Highschool
Kayla Sanders