Kayla Scanlon
Hamilton,OH
Summary
Motivated and organized individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Selling Associate
Victoria's Secret & Victoria's Secret Pink
West Chester , OH
2021.03 - Current
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed shipments received from vendors according to established protocols.
- Organized store by returning merchandise to proper areas and restocked displays to ensure the store was neat and orderly.
- Placed special orders or called other stores to find desired items.
- Supported management team to facilitate task completion and meet performance goals.
- Recognized by management for providing exceptional customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills to determine wants or needs. All while providing friendly customer service.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Lakota East High School
Liberty Township, OH2021-05
Some College (No Degree) - Advanced Medical Imaging Technology
University of Cincinnati
Cincinnati, OHSkills
- Customer Service
- Excellent People Skills
- Multitasking Strengths
- Time Management
- Reading Comprehension Skills
- Verbal and Written Communication
- Listening Skills
- Teamwork and Collaboration
- Organization
- Attention to Detail
- Decision-Making
Shadowing Experience
- Shadowing experience at Kettering Health Hamilton in the medical imaging department. Shadowing experience included MRI, Nuclear Medicine, X-Ray and CT
Timeline
Selling Associate
Victoria's Secret & Victoria's Secret Pink
2021.03 - Current
High School Diploma -
Lakota East High School
Some College (No Degree) - Advanced Medical Imaging Technology
University of Cincinnati
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