Summary
Overview
Work History
Education
Skills
References
Timeline
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Kayla Schilawski

Myrtle Beach,SC

Summary

Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.

Overview

8
8
years of professional experience

Work History

Account Executive

PromptCare Companies
07.2023 - Current
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Attended networking events to build relationships and identify sales opportunities.


  • Increased Enteral Census from zero to 27 from July 2023 to December 2023; compounding monthly growth rate of 93.32%
  • Established a Preferred Provider Contract for Enteral Services with Betty Cameron Women and Children's Hospital


Respiratory Therapist Team Lead

Grand Strand Medical Center HCA
01.2019 - 07.2023
  • Improved patient outcomes by developing and implementing individualized respiratory care plans.
  • Enhanced team efficiency by providing thorough training and mentorship to junior respiratory therapists.
  • Ensured optimal patient care through diligent monitoring of respiratory equipment and vital signs.
  • Streamlined patient assessment processes, resulting in quicker treatment decisions and reduced wait times.
  • Coordinated with interdisciplinary medical teams to develop comprehensive care plans for patients with complex conditions.
  • Reduced hospital readmission rates by providing effective patient education on self-care techniques and medication adherence.
  • Maintained high standards of infection control within the respiratory therapy department, minimizing cross-contamination risks.
  • Optimized ventilator management protocols, leading to improved patient comfort levels during mechanical ventilation periods.
  • Collaborated with physicians to accurately diagnose and treat various pulmonary disorders, enhancing overall patient satisfaction.
  • Assessed, diagnosed, and treated breathing issues.

Respiratory Therapist

Winchester Medical Center
03.2021 - 03.2022
  • Improved patient care by developing individualized treatment plans based on thorough assessments and evaluations.
  • Enhanced patient outcomes by effectively administering respiratory therapy treatments and interventions.
  • Streamlined clinical processes through the implementation of efficient protocols for respiratory care procedures.
  • Ensured patient safety with diligent monitoring of vital signs during therapeutic interventions.

Respiratory Therapist Team Lead

West Virginia University Medicine
08.2016 - 01.2019
  • Improved patient outcomes by developing and implementing individualized respiratory care plans.
  • Enhanced team efficiency by providing thorough training and mentorship to junior respiratory therapists.
  • Ensured optimal patient care through diligent monitoring of respiratory equipment and vital signs.
  • Streamlined patient assessment processes, resulting in quicker treatment decisions and reduced wait times.
  • Coordinated with interdisciplinary medical teams to develop comprehensive care plans for patients with complex conditions.
  • Reduced hospital readmission rates by providing effective patient education on self-care techniques and medication adherence.
  • Maintained high standards of infection control within the respiratory therapy department, minimizing cross-contamination risks.
  • Optimized ventilator management protocols, leading to improved patient comfort levels during mechanical ventilation periods.
  • Collaborated with physicians to accurately diagnose and treat various pulmonary disorders, enhancing overall patient satisfaction.

Respiratory Therapist

Upmc Western Maryland
08.2015 - 08.2016
  • Improved patient care by developing individualized treatment plans based on thorough assessments and evaluations.
  • Enhanced patient outcomes by effectively administering respiratory therapy treatments and interventions.
  • Streamlined clinical processes through the implementation of efficient protocols for respiratory care procedures.
  • Ensured patient safety with diligent monitoring of vital signs during therapeutic interventions.
  • Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
  • Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.

Education

Associate of Applied Science - Respiratory Therapy

Allegany College of Maryland
Cumberland, MD
05.2015

Skills

  • Progress Reporting
  • Account Servicing
  • Customer Service
  • Customer Relationship Management
  • Business Development
  • Account Planning
  • Staff Management
  • Lead Development
  • Lead Generation
  • Account Management
  • Market Development
  • Pipeline Management
  • Needs Assessment
  • Sales Proficiency
  • Strong Relationships
  • Relationship Building and Management
  • Customer Presentations
  • Customer Relations
  • Account Oversight
  • Performance Tracking
  • Client Relationship Building
  • Customer Relationships

References

References available upon request.

Timeline

Account Executive

PromptCare Companies
07.2023 - Current

Respiratory Therapist

Winchester Medical Center
03.2021 - 03.2022

Respiratory Therapist Team Lead

Grand Strand Medical Center HCA
01.2019 - 07.2023

Respiratory Therapist Team Lead

West Virginia University Medicine
08.2016 - 01.2019

Respiratory Therapist

Upmc Western Maryland
08.2015 - 08.2016

Associate of Applied Science - Respiratory Therapy

Allegany College of Maryland

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Kayla Schilawski