Kayla Schoon
Henderson,NV
Summary
Dynamic professional with a strong track record in behavioral and mental health, emphasizing client care and effective team management. Proven ability in critical thinking and relationship-building to enhance service delivery and operational efficiency. Expertise in developing treatment plans and fostering emotional awareness, resulting in improved client outcomes.
Overview
4
4
years of professional experience
Work History
Operational Manager
Liberty Wellness Center
Las Vegas, NV
11.2024 - Current
- Delegated tasks to staff, establishing priorities and goals for enhanced efficiency.
- Provided leadership support during organizational changes and crisis management.
- Managed scheduling, training, and inventory control to optimize operations.
- Utilized strong verbal skills to engage customers and identify specific needs.
Case Manager
Liberty Wellness Center
Las Vegas, NV, NV
02.2023 - Current
- Facilitated access to benefits by assessing individual eligibility.
- Cultivated strong relationships with social services and health care providers.
- Ensured patient data protection in compliance with HIPAA regulations.
- Created comprehensive case plans with defined short and long-term objectives.
- Collaborated with local service providers and case managers to streamline member services.
Behavioral Health Technician
Liberty Wellness Center
Las Vegas, NV
08.2022 - 02.2023
- Conducted daily client rounds to monitor movements and ensure safety.
- Cultivated strong relationships with staff members to boost team collaboration.
- Educated clients on essential life skills, including housekeeping and food preparation.
- Identified behaviors linked to substance abuse and recognized signs of intoxication.
- Executed searches of resident belongings before admissions and during stays.
Lead Mental Health Technician
Moriah Behavioral Health
Las Vegas, NV
02.2021 - 09.2022
- Recorded observations, interventions, and concerns in patient charts, ensuring continuity of care.
- Engaged clients in therapeutic groups to enhance coping skills and education.
- Contributed to treatment planning by identifying patients' problems, needs, and strengths.
- Cultivated patient relationships to promote health improvement and reduce self-harm behaviors.
Education
BLS Provider (Basic Life Support, CPR and AED) -
National CPR Foundation
10-2024
Medication Technician
CQES
Las Vegas, NV01.2023
De-escalation Training - Mandt System Certified -
01.2021
High School Diploma -
Foothill High School
01.2010
Skills
- Knowledge of mood disorders
- Treatment plan knowledge
- Emotional awareness
- Client support
- Team management and training
- Problem resolution
- Experience in leadership
- Organizational skills
- Critical thinking
- Relationship building
- Clinical documentation
- Knowledge of medical terminology
- Health and safety compliance
- Conflict mediation
- Graphic and media design
- Schedule oversight
- Safety planning
- Assessment skills
- Behavioral management
- Mental health training
- Community outreach
- Mentoring youth
- Suicide prevention
- Intersectionality understanding
- Data protection
Timeline
Operational Manager
Liberty Wellness Center
11.2024 - Current
Case Manager
Liberty Wellness Center
02.2023 - Current
Behavioral Health Technician
Liberty Wellness Center
08.2022 - 02.2023
Lead Mental Health Technician
Moriah Behavioral Health
02.2021 - 09.2022
BLS Provider (Basic Life Support, CPR and AED) -
National CPR Foundation
Medication Technician
CQES
De-escalation Training - Mandt System Certified -
High School Diploma -
Foothill High School