Kayla See
Salem,IL
Summary
Reliable and organized Brokerage Clerk managing transactions and inquiries while analyzing market trends and identifying investment opportunities. Expertly utilizes financial software to track market activity and quickly examine individual holdings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
9
9
years of professional experience
Work History
Broker Assistant
Whitetail Properties Real Estate
07.2023 - Current
- Prepared orders to orchestrate transfers, tracked transactions, and documented activities with detailed records.
- Organized securities sales and purchases on behalf of customers and companies.
- Documented security transactions such as purchases, sales and conversions to create in-depth database of clients and transactions completed.
- Skilled at working independently and collaboratively in a team environment.
- Input transfer data into system and manually updated accounting and certificate records.
Administrative Specialist
TSG, LLC
01.2023 - Current
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained payroll information by calculating, collecting, and entering data.
- Maintained daily report documents, memos and invoices.
Waitress Supervisor
Joe's Pizza Pasta & Subs
02.2017 - 01.2023
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Greeted new customers, discussed specials, and took drink orders.
Bank Teller
People's National Bank
02.2020 - 12.2022
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Waiting Staff Member
Penny's Cafe
08.2015 - 11.2017
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Kitchen Crew Member
Pizza Man
05.2014 - 10.2015
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Bachelor of Science - Business Management
Southern Illinois University Edwardsville
Edwardsville, IL12.2023
Associate of Science -
Kaskaskia College
Centralia, IL05.2020
Associate of Arts -
Kaskaskia College
Centralia, IL12.2019
Skills
- Reading Comprehension
- Market Conditions
- Updating Websites
- Property Rights
- Information Updates
- Critical Thinking
- Active Listening
- Materials Preparation and Presentation
Timeline
Broker Assistant
Whitetail Properties Real Estate
07.2023 - Current
Administrative Specialist
TSG, LLC
01.2023 - Current
Bank Teller
People's National Bank
02.2020 - 12.2022
Waitress Supervisor
Joe's Pizza Pasta & Subs
02.2017 - 01.2023
Waiting Staff Member
Penny's Cafe
08.2015 - 11.2017
Kitchen Crew Member
Pizza Man
05.2014 - 10.2015
Bachelor of Science - Business Management
Southern Illinois University Edwardsville
Associate of Science -
Kaskaskia College
Associate of Arts -
Kaskaskia College
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