Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Sexton

Summary

Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed in any career field. Hard working and quick study able to thrive anywhere with the proper support and training. Patient and reliable with excellent time management.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Resident Assistant

Senior Solutions Management Group
05.2024 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents with daily living activities, promoting independence and dignity.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing resident needs in a timely manner.

ASSISTANT MANAGER

Vapor Fog
07.2022 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Utilize programs for performing regular audits for accurate inventory.
  • Properly educate customers on all products and how to use them.
  • Coaching employees through transactions that need manager assistance and any other questions they or the customer may have.
  • Experience with Lightspeed, Google Drive, Documents, and Spreadsheets.


DIETARY AIDE

Ridgewood Health Campus
02.2022 - 06.2022
  • Assisting cooks in prepping meals
  • Preparing room trays and meal carts, delivering them to residents
  • Serving all residents their daily meals
  • Assisting in daily and/or scheduled cleaning duties (to include worktables, meat blocks, refrigerators/freezers, sweeping and mopping floors as directed, performing dishwashing/cleaning procedures)

SALES ASSOCIATE

Atlanta Vapor
02.2020 - 02.2022
  • Organize shelves and merchandise to maintain store visual appeal, engage customers and promote specific merchandise
  • Trained in products, selling techniques, and company procedures
  • Implement up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Work closely with each customer to carefully resolve issues within a timely fashion
  • Multitasking handling instore customers, online orders, and answering the phone.

CLEANING TECHNICIAN

Cleaning with a Cause
03.2019 - 08.2019
  • Delivered quality customer service to address urgent needs and cleaning requests
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
  • Used time management and efficient cleaning methods to meet deadlines
  • Sanitized toilets, sinks, showers, kitchen surfaces and appliances, and other high-traffic home fixtures
  • Worked alongside other cleaners to complete sizable jobs including residential and commercial businesses
  • Inspected and maintained light fixtures, washed baseboards and windows, and cleaned under furniture.

CLEANING TECHNICIAN

Priced Right Cleaning
01.2019 - 03.2019
  • Used time management and efficient cleaning methods to meet deadlines
  • Emptied trashcans and transported waste to collection areas
  • Delivered quality customer service to address urgent needs and cleaning requests
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness
  • Worked alone for smaller homes and with a team for more sizable jobs.

CASHIER

Ulta Beauty
10.2018 - 11.2018
  • Processed POS transactions, including cash and credit purchases or refunds
  • Assisted customers by answering questions and fulfilling requests
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.

SALES ASSOCIATE AND CASHIER

Target
08.2018 - 11.2018
  • Checked bills with counterfeit pens and examined coins to spot foreign currency
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Checked identification for proof-of-age and refusing alcohol sales to underage customers
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Maintained a clean and safe fitting room
  • Organized products, restocked shelves, and answered phones all while ensuring the best customer service to everyone.

Education

Diploma - Cosmetology

West Georgia Technical College
Lagrange, GA
12.2021

High School Diploma -

East Coweta High School
Sharpsburg, GA
05.2014

Skills

  • Reliable
  • Time Management
  • Team Player
  • CPR Certified
  • Proficient Customer Service
  • Customer Relations
  • Product and service knowledge

Certification

Certified Shampoo Technician

CPR /FIRST AID/ AED Certified

Timeline

Resident Assistant

Senior Solutions Management Group
05.2024 - Current

ASSISTANT MANAGER

Vapor Fog
07.2022 - 05.2024

DIETARY AIDE

Ridgewood Health Campus
02.2022 - 06.2022

SALES ASSOCIATE

Atlanta Vapor
02.2020 - 02.2022

CLEANING TECHNICIAN

Cleaning with a Cause
03.2019 - 08.2019

CLEANING TECHNICIAN

Priced Right Cleaning
01.2019 - 03.2019

CASHIER

Ulta Beauty
10.2018 - 11.2018

SALES ASSOCIATE AND CASHIER

Target
08.2018 - 11.2018

Diploma - Cosmetology

West Georgia Technical College

High School Diploma -

East Coweta High School

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Kayla Sexton