Summary
Overview
Work History
Education
Skills
Timeline
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KAYLA SHAW

Pacifica,CA

Summary

Recent Psychology graduate with experience in marketing, communications, and customer service. Strong organizational skills, attention to detail, and a passion for helping people and animals. Skilled in Canva, Mailchimp, Eventbrite, Microsoft Office, and CRM tools. Proven ability to manage projects, maintain accurate records, and communicate professionally with diverse audiences.

Overview

2
2
years of professional experience

Work History

Marketing Assistant

Wall2Wall Sport
11.2023 - Current
  • Designed marketing materials using Canva (flyers, social posts, email graphics)
  • Wrote and sent marketing emails using Mailchimp
  • Managed RSVPs and event registrations through Eventbrite
  • Entered and maintained client information in Insightly CRM system
  • Maintained organized marketing files and project materials
  • Coordinated with vendors for team merchandise and office events
  • Assisted in planning and running company events to ensure smooth operations

Psychology Intern

Therapeutic Learning Center
02.2024 - 05.2024
  • Assisted in behavior therapy and educational activities for children with developmental needs
  • Maintained organized progress records and classroom materials
  • Supported therapists in creating a positive, engaging learning environment
  • Communicated effectively with staff, children, and families to support program goals

Concierge/Server

Aegis Living
03.2023 - 01.2024
  • Provided concierge support, serving as the first point of contact for residents, families, guests, and staff
  • Handled phone calls, greeted visitors, and assisted with information, directions, and service needs
  • Supported guests with special requests or accommodations, demonstrating empathy and professionalism
  • Maintained organized front desk records and coordinated with staff to ensure smooth operations
  • Delivered dining service with attention to detail, managing meal orders, dietary needs, and quality service
  • Collaborated with team members to promote a welcoming and positive community environment

Education

Bachelor of Arts - Psychology

San Diego State University
San Diego, CA
05-2025

Skills

  • Microsoft Office Suite
  • Canva
  • Mailchimp
  • Organizational skills & attention to detail
  • Customer service & relationship building
  • Written and verbal communication
  • Professional and positive demeanor

Timeline

Psychology Intern

Therapeutic Learning Center
02.2024 - 05.2024

Marketing Assistant

Wall2Wall Sport
11.2023 - Current

Concierge/Server

Aegis Living
03.2023 - 01.2024

Bachelor of Arts - Psychology

San Diego State University

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