Summary
Overview
Work History
Education
Skills
Timeline
Kayla Smith

Kayla Smith

Lake Charles,LA

Summary

I am very outgoing person who is eager to learn. I am a very quick leaner. I strive to be the best employee that I can possible be. I started working at Albertsons as a cashier and was promoted to customer service supervisor. Afterwards I moved to the grocery department where I stocked groceries and ensured to rotate stock, I then moved back to be cashier and now I am I baker in the bakery department. I have also worked in the fast industry as well as gas station. I am eager to expand my knowledge in different fields.

Overview

8
8
years of professional experience

Work History

Baker

Albertsons
Lake Charles, LA
11.2020 - Current
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Measured out ingredients accurately to ensure consistent product quality.
  • Operated ovens and other equipment to bake products according to established recipes.
  • Checked baked goods periodically during baking process to ensure desired results were achieved.
  • Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
  • Cleaned work areas, utensils, equipment and surfaces between batches of products.
  • Place cake orders correctly for customers to ensure their cake was exactly how they pictured.

Customer Service Supervisor

Albertsons
Lake Charles, LA
08.2020 - 11.2020
  • Assisted customers with product inquiries and resolving complaints promptly and professionally.
  • Ensured all customer inquiries were handled in accordance with company standards and regulations.
  • Supervised and trained customer service staff to ensure excellent customer service delivery.
  • Maintained tills and safe audits every shift.

Cashier

Albertsons
Lake Charles, LA
03.2020 - 08.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

High School Diploma -

Sam Houston High School, Lake Charles, LA
05-2020

Skills

  • Food safety
  • Kitchen safety
  • Money handling
  • Safe handling
  • Customer service
  • Management
  • Active listener
  • Opening and closing duties

Timeline

Baker - Albertsons
11.2020 - Current
Customer Service Supervisor - Albertsons
08.2020 - 11.2020
Cashier - Albertsons
03.2020 - 08.2020
Sam Houston High School - High School Diploma,
Kayla Smith