Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Smith

Palm Bay,FL

Summary

Dynamic professional with experience in academic advising and student development. Skilled in fostering student success and career planning, leveraging teamwork, and adaptability. Excelled in creating impactful class programs and enhancing academic and career advising processes. Expert in communication and goal planning, committed to advancing educational and career achievements.

Overview

8
8
years of professional experience

Work History

Server

The Fountains of Melbourne
01.2017 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent resident experiences.
  • Addressed resident complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires as a certified trainer, providing guidance on standards and best practices.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for residents and staff.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Academic Advisor

Eastern Florida State College
10.2022 - 03.2023
  • Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Enhanced student success by developing and implementing comprehensive academic plans.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Consulted with students to advise on topic selection, appropriateness and academic value.
  • Assisted students in identifying career goals and aligning them with appropriate academic programs.
  • Assisted students in selecting courses to align with interests and abilities.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.

Procurement Coordinator

Florida Institute of Technology
03.2022 - 10.2022
  • Provided training for faculty and staff at the university on procurement card policies and expectations
  • Audited procurement card usage and ensured the timely submission of expense reports.
  • Audited randomly selected completed expense reports on a daily basis.
  • Supported the department's buyers, as well as faculty and staff, in the ordering of select products.
  • Maintained the vendor database and documents of procurement card users.

Student Support Specialist

College Internship Program
08.2021 - 03.2022
  • Supported students in achieving their goals, from those focused on career success to those focused on social skills success.
  • Taught several classes and conducted individual appointments to build student skills and knowledge.
  • Helped students identify treatment plan goals and break down steps to achieving those goals, as well as opportunities for internship placements.
  • Collaborated with the Career Coordinator to improve existing and implement new programming for the Career department.
  • Assisted students with creating various career-related documents such as resumes and cover letters
  • Created and shared a document (worksheet) that improved accessibility for students in communicating emotional states (HALT).

Education

Master of Science - Clinical Psychology

Capella University
Minneapolis, MN
12-2024

Bachelor of Science - Psychology

University of Central Florida
Orlando, FL
12-2019

Skills

    Teamwork

    Academic Advising

    Student Development

    Goal Planning

    Communication

    Adaptability

    Skill Development

    Student Support Services

    Student Success

    Career Planning

    Career Advising

Timeline

Academic Advisor

Eastern Florida State College
10.2022 - 03.2023

Procurement Coordinator

Florida Institute of Technology
03.2022 - 10.2022

Student Support Specialist

College Internship Program
08.2021 - 03.2022

Server

The Fountains of Melbourne
01.2017 - Current

Master of Science - Clinical Psychology

Capella University

Bachelor of Science - Psychology

University of Central Florida

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Kayla Smith