Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rebecca Smith

Crowley,TX

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling businesses. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Co-Director

The Learning Experience
Mansfield, TX
08.2023 - Current
  • Onboarding new staff
  • Excellant Customer Service skills
  • Data Entry
  • Billing/Invoicing
  • Account Receivable/Payable
  • Payroll
  • Retention
  • Collections
  • Compliance With State of Texas
  • Training
  • Tours
  • All Administrative Duites

Co-Director

Palace Academy
Mansfield, TX
03.2018 - 05.2023
  • Payroll
  • Billing
  • Accounts Receivable/Payable
  • Collections
  • Customer Service
  • Onboarding
  • Retention
  • Tours
  • Training
  • State Compliance
  • Data Entry
  • All Administrative Duties

Office Manager

All tech Prostethics
Burleson, TX
05.2008 - 01.2018
  • Billing
  • Payroll
  • Invoicing
  • Insurance verification
  • Call Disputes
  • Collections
  • Banking
  • Accounts Receivable/Payable
  • Ordering
  • Scheduling
  • Onboarding
  • Data Entry
  • Denials through insurance
  • Referrals

Customer Service Manager

Progressive Concepts Inc. - Hawk Electronics
Fort Worth, Texas
03.1995 - 08.2008
  • Onboarding
  • Collections
  • Inbound/outbound calls
  • Legal
  • Commissions
  • Dispute calls
  • Level up calls
  • Daily reports
  • Monthly reports
  • Payroll
  • Training
  • Accounting

Education

CDA in Infant -

Care Courses
Online
08.2023

Some College (No Degree) - Business Administration And Management

Ashworth College
Norcross, GA
01-2010

High School Diploma -

Keller High School
Keller, TX
05.1990

Skills

  • Data management
  • Supervision & leadership
  • Computer skills
  • Organizational skills
  • Decision-making
  • Microsoft Office
  • Active listening
  • People skills
  • Recruitment and hiring
  • Staff development
  • Problem resolution
  • Scheduling and calendar management
  • Office administration
  • Quickbooks
  • ADP

Certification

  • Child Care Director License - 2020
  • CPR/FA
  • FOOD HANDLERS
  • STATE OF TEXAS NOTARY

References

  • Cheryl Deleon 682-701-9997
  • Karen Dove 817-480-2552
  • Amanda Perez 619-395-1312

Timeline

Co-Director

The Learning Experience
08.2023 - Current

Co-Director

Palace Academy
03.2018 - 05.2023

Office Manager

All tech Prostethics
05.2008 - 01.2018

Customer Service Manager

Progressive Concepts Inc. - Hawk Electronics
03.1995 - 08.2008

CDA in Infant -

Care Courses

Some College (No Degree) - Business Administration And Management

Ashworth College

High School Diploma -

Keller High School
Rebecca Smith