Kayla Smith
St. Cloud
Summary
With experience in both warehouse operations and guest service, I bring a strong work ethic, attention to detail, and a commitment to safety and efficiency in every role I take on. In the warehouse, I ensure smooth operations by accurately handling inventory, operating forklifts, and maintaining a clean and organized workspace. As a trainer, I take pride in mentoring new employees and upholding best practices. In my role as an operational cast member for rides, I prioritize guest safety while delivering excellent customer service by staying attentive, answering questions, and ensuring a positive experience for all visitors. My ability to multitask, work as part of a team, and adapt to different environments makes me a strong fit for any position requiring reliability, leadership, and dedication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cast Member
Walt Disney World Resort
Orlando
06.2022 - Current
- As an operational cast member for rides, my primary responsibility is ensuring the safety of both guests and myself by carefully monitoring ride operations and remaining vigilant for any potential issues. I stay focused and aware of my surroundings at all times to quickly identify and address any concerns. Providing excellent guest service is also a key part of my role, including answering questions and assisting guests with any inquiries. If I don’t have the information they need, I take the initiative to find accurate answers to enhance their experience. My role requires attentiveness, strong communication skills, and a commitment to creating a safe and enjoyable environment for all guests.
Warehouse Worker
Target
Hinesville
08.2016 - 02.2023
- As a warehouse worker, my responsibilities included operating forklifts to transport materials efficiently, accurately picking orders using a scanner and computer system, and lifting heavy items as needed. I ensured inventory accuracy by reading and verifying labels while maintaining a clean and organized workspace. Additionally, I collaborated closely with team members to promote a productive and safe work environment. As a trainer, I provided guidance to new employees, ensuring they understood proper procedures, safety protocols, and best practices for warehouse operations.
Education
High School Diploma -
Cumberland Gap High School
Cumberland Gap, TN05-2010
Skills
- Ride safety
- Guest interaction
- Operational monitoring
- Safety protocols
Certification
- RC
- Order Picker
Timeline
Cast Member
Walt Disney World Resort
06.2022 - Current
Warehouse Worker
Target
08.2016 - 02.2023
High School Diploma -
Cumberland Gap High School