Kayla Sotomayor
College Point,NY
Summary
Experienced professional with knowledge in interactions and solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring satisfaction and loyalty. Adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service.
Overview
2026
2026
years of professional experience
Work History
Teacher's Assistant
Roslyn Union Free School District
Roslyn, NY
06.2018 - 01.2026
- Assisted lead teacher in developing and implementing lesson plans that align with curriculum standards.
- Supported classroom management by facilitating group activities and maintaining a positive learning environment.
- Monitored student progress, providing feedback and encouragement to enhance academic performance.
- Collaborated with teachers to adapt instructional materials for diverse learning needs and abilities.
Sale Associate/Customer Service Representative
Macy's
NY
07.2014 - 06.2018
- Consistently provided professional, friendly and engaging service.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong rapport with customers and created positive impression of business.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Special Education Teacher Assistant
Tiegerman High School
Richmond Hill, New York
10.2017 - 06.2018
- Instructed students 1:1 with disabilities, including ADHD, Dyslexia, Auditory Processing and ASD.
- Designed and implemented a point system to encourage positive behavior.
Hair Stylist/Licensed Cosmetologist
Blown Away Blow Dry Bar
Forest Hills, New York
09.2015 - 03.2016
- Provided exceptional blow-dry styling services, enhancing client satisfaction and retention.
- Assisted in product recommendations, educating clients on hair care techniques to promote service loyalty.
Hairstylist Assistant
Vartali Hair Salon
New York, NY
04.2015 - 09.2015
- Assisted stylists in providing exceptional customer service and maintaining salon cleanliness.
- Prepared clients for services by offering refreshments and ensuring comfort during appointments.
Dance Teacher And Choreographer
Song & A Dance
Maspeth, NY
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- Developed lesson plans incorporating various dance styles to enhance student engagement.
- Adapted teaching methods to accommodate diverse learning styles and abilities.
Education
High School Diploma - undefined
Benjamin N. Cardozo High School
Bayside2014
Skills
- Bilingual(Spanish)
- Customer Service
- Proficient in Computer Skills
- Great Interpersonal Skills
- NYS Teacher Assistant Certification
- NYS Regents Proctor
Additional Information
Volunteered at The Lowell High School, Flushing, NY for two years.
References: The Lowell High School - Contact Person: Catherine Vicital (718-445-4222) ex. 212
Timeline
Teacher's Assistant
Roslyn Union Free School District
06.2018 - 01.2026
Special Education Teacher Assistant
Tiegerman High School
10.2017 - 06.2018
Hair Stylist/Licensed Cosmetologist
Blown Away Blow Dry Bar
09.2015 - 03.2016
Hairstylist Assistant
Vartali Hair Salon
04.2015 - 09.2015
Sale Associate/Customer Service Representative
Macy's
07.2014 - 06.2018
High School Diploma - undefined
Benjamin N. Cardozo High School
Dance Teacher And Choreographer
Song & A Dance
-