Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than twelve years of sobriety and ready to help others reclaim lives through use of proper services.
Overview
6
6
years of professional experience
Work History
Peer Support Specialist
New Day Recovery Center
12.2023 - Current
Serves as a role model for clients, sharing personal experiences of recovery and resilience.
Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
Specialty Art Mounter
Framebridge
03.2021 - 12.2023
Supported cross-functional teams by collaborating on large-scale projects requiring specialized mounting skills or knowledge.
Conducted quality assurance checks on mounted products to guarantee adherence to company standards and client specifications.
Exceeded production goals through diligent work ethic and commitment to continuous improvement initiatives within the Mounter role.
Collaborated with team members to achieve project deadlines and maintain a high level of productivity.
Rural Carrier
United States Postal Service
08.2018 - 03.2021
Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
Distributed items on time and to correct locations for punctual, professional mail services.
Education
Peer Support Certification - Adult Peer Support
Train KY
Online
02.2024
PTCB Exam - Pharmacy
Kentucky Board of Pharmacy
Lexington, KY
03.2017
High School Diploma -
Estill County High School
Irvine, KY
05.2004
Skills
Excellent communication and social skills
Self starter, requires no supervision
Highly motivated
Passionate about recovery
12 years clean
Proficient in using EHR systems
Peer Support Ethics
Boundary Setting
Substance abuse awareness
Problem-solving skills
Mental Health Advocacy
Patient Intake
Alternativeemail
kaylawalters0308@gmail.com
References
Cassie Dunn, NDRC, 859-595-9618
Danna Montgomery Hughes, postmaster USPS, 859-585-5147
Larry Townsend, NDRC, 859-202-7008
Timeline
Peer Support Specialist
New Day Recovery Center
12.2023 - Current
Specialty Art Mounter
Framebridge
03.2021 - 12.2023
Rural Carrier
United States Postal Service
08.2018 - 03.2021
Peer Support Certification - Adult Peer Support
Train KY
PTCB Exam - Pharmacy
Kentucky Board of Pharmacy
High School Diploma -
Estill County High School
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