kayla stephens
Gulfport
Summary
Compassionate professional with a solid background in animal care and customer service who is always eager to learn!
Overview
5
5
years of professional experience
Work History
Assistant Manager
JTails Barkyard
St. Petersburg, FL
08.2025 - Current
- Responsible for opening and maintaining facility during AM shift.
- Managing employee's schedules.
- Overseeing medication administration and feeding routine.
- Coordination and execution of planned events. (Such as holiday parties.)
- Managed daily outlines of the day and to-do lists.
- Responsible for communicating with clients + customer service. (Answering clients questions, helping clients make online reservations, answering the phone, etc.)
- Training new hires.
Kennel Technician
Locally Run Dog Rescue
St. Petersburg, FL
07.2025 - 11.2025
- Cleaned and maintained kennel facilities, ensuring hygienic conditions for all animals.
- Assisted in feeding and administering medications.
- Monitored animal behavior and reported any health concerns.
- Supported adoption events by preparing animals and engaging with potential adopters.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Assistant Manager
All About Puppies
Largo, FL
06.2021 - 10.2022
- Assisted in managing daily operations and customer service interactions.
- Supported team in inventory management and product restocking processes.
- Coordinated scheduling for staff, ensuring adequate coverage during peak hours.
- Implemented training for new employees on store policies and procedures.
- Engaged with customers to address questions and/or concerns.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records.
Education
High School Diploma -
Boca Ciega
Gulfport, FL05-2019
Skills
- Animal care
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Staff supervision
- Workload management
- Policy enforcement
Timeline
Assistant Manager
JTails Barkyard
08.2025 - Current
Kennel Technician
Locally Run Dog Rescue
07.2025 - 11.2025
Assistant Manager
All About Puppies
06.2021 - 10.2022
High School Diploma -
Boca Ciega