Kayla Stier
Washington,MI
Summary
Personable customer service professional who is eager to learn and dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Underwood Fire Equipment
Wixom, MI
08.2023 - 08.2024
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Analyzed and processed test results using the Excel application to provide reports for the customers.
- Provided support for the scheduling personnel which included balancing appointments, completing work orders, and scheduling flights, hotels and rental cars for travelling technicians.
- Coordinated shipments of testing equipment with different site locations across the nation.
- Processed fluid samples from varying sites and shipped the samples to a testing facility for further analysis.
- Assisted with administrative tasks as needed.
Licensed Esthetician
Hand & Stone Massage And Facial Spa
Troy, MI
08.2022 - 08.2023
- Provided excellent customer service and skincare treatments to clients.
- Educated clients on skin care procedures and products.
- Recommended home care regimen for desired results.
- Performed Cryoskin treatments to achieve loss of inches and a firmer, more lifted face and body.
Receptionist
LA Fitness
Washington, MI
09.2021 - 01.2022
- Operated telephone switchboard to provide information, take messages and forward calls.
- Encouraged and motivated members to attend group fitness classes to boost profitability.
- Collected payments, renewed memberships and resolved billing issues.
Education
Esthetics
Michigan College of Beauty
Troy, MI06.2022
High School Diploma -
Romeo High School
Washington, Mi05.2021
Skills
- Relationship Building
- Decision Making
- Team Collaboration
- Multitasking and Organization
- Time management
- Technologically Savvy
- Recordkeeping and Bookkeeping
- Customer Service
Timeline
Administrative Assistant
Underwood Fire Equipment
08.2023 - 08.2024
Licensed Esthetician
Hand & Stone Massage And Facial Spa
08.2022 - 08.2023
Receptionist
LA Fitness
09.2021 - 01.2022
Esthetics
Michigan College of Beauty
High School Diploma -
Romeo High School
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