Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

KAYLA SUMMA

Allentown,PA

Summary

Quality Assurance professional with comprehensive experience in ensuring product quality and compliance with industry standards. Demonstrates strong analytical skills and methodical approach to identifying and resolving issues. Adept at collaborating with cross-functional teams to achieve optimal results and adapt to evolving project needs. Highly reliable with expertise in microsoft office, process improvement, and risk management.

Overview

4
4
years of professional experience

Work History

Quality Assurance Analyst

BusPatrol America
06.2024 - Current
  • Participated in regular meetings with other teams to discuss updates, communicate concerns, and ensure alignment of goals.
  • Provide keen attention to detail for recovering all possible missed citations.
  • Verify the accuracy of work in the citation creation and printing functions to ensure overall accuracy and quality.
  • Assisting the Quality Assurance Team Lead with meeting operational objectives by contributing data input
  • Responsible for analyzing each processed event and validating each processed citation for accuracy
  • Identify and recover all possible missed citations which directly affects the revenue number
  • Accurately input data to record each error found in quality review to ensure the accuracy of all events.
  • Meeting all established goals and deadlines for assignments and responsibilities clearly and professionally

Quality Analysis Specialist

SHARP CORPORATION
09.2022 - 05.2024
  • Communicated daily with inspectors to verify that documentation was compiled accurately and all necessary criteria were met for inspection completion.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Skilled in using various software applications and programs including Microsoft Office.
  • Responsible for documentation of incoming products related to the packaging processes.
  • Interacted with customers on a daily basis in order to address their needs regarding documentation.
  • Expertly handled data entry and administrative tasks related to document control.
  • Generated non-conformance records if standards were not adhered to during the delivery and handling of products.
  • Reviewed documents for accuracy, consistency, and compliance.
  • Performed risk assessments on new projects, providing valuable insights for informed decision-making in product development stages.

Data Entry Specialist

BOSTON BEER CO.
06.2022 - 09.2022
  • Compiled data and reviewed information for accuracy prior to input
  • Completed data entry tasks with accuracy and efficiency
  • Entered numerical data into databases with speed and accuracy

Data Entry / Standards Specialist

INFLIGHT TRAINING SOLUTIONS
09.2021 - 05.2022
  • Create spreadsheets to track important information
  • Verify outdated information and update as needed to keep information current
  • Compiled data and reviewed information for accuracy prior to input
  • Coordinate hotel, car, and meal accommodations for pilots daily
  • Coordinate airline travel for pilots weekly
  • Day-to-day coordination, communication, and scheduling
  • Training co-workers to a similar level of work ethic and expertise.

Education

Some College -

Northampton Community College
Bethlehem, PA

High School Diploma -

Dieruff High School
Allentown, PA

Skills

  • Computer proficiency
  • Project Tracking
  • Works well under pressure, multitasking and team player
  • Leadership experience
  • Continuous Improvement
  • Safety Compliance
  • Proficient with Microsoft Word, Spreadsheet, Excel, PowerPoint, and Internet
  • Detail oriented organizational skills and thinks strategically
  • Excellent communication and organization skills
  • Maintaining a professional and positive work environment
  • Specification Conformance
  • Quality assurance
  • Data analysis

Community Service

POWER INTERFAITH, Community Advocate, Allentown, 2020-09, 2020-12, Offered community resource support to families, Conducted phone calls regarding census and 2020 election, Planned coordination of community outreach, Communicated with team/peers to improve services and work ethic.

Timeline

Quality Assurance Analyst

BusPatrol America
06.2024 - Current

Quality Analysis Specialist

SHARP CORPORATION
09.2022 - 05.2024

Data Entry Specialist

BOSTON BEER CO.
06.2022 - 09.2022

Data Entry / Standards Specialist

INFLIGHT TRAINING SOLUTIONS
09.2021 - 05.2022

Some College -

Northampton Community College

High School Diploma -

Dieruff High School

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KAYLA SUMMA