Kayla Swan
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Letter Fabrication
Allen Industries
Oregon
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness, and willingness to help whenever needed
- Passionate about learning and committed to continual improvement
- Managed time efficiently in order to complete all tasks within deadlines
- Paid attention to detail while completing assignments
- Used critical thinking to breakdown problems, evaluate solutions, and make decisions
- Strengthened communication skills through regular interactions with others
- Proved successful working within tight deadlines and a fast-paced environment
- Demonstrated strong organizational and time management skills while managing multiple projects
Host
Bob Evans Restaurant
Oregon
09.2022 - 10.2023
- Supported team members to ensure smooth restaurant operations during busy shifts
- Processed payments and managed cash drawer
- Resolved guest concerns calmly and escalated issues to management when necessary
- Maintained a clean, organized, and welcoming front-of-house area
- Handled phone calls for takeout orders and reservations
- Assisted servers with beverage service, table resets, and guest requests during peak hours
- Provided accurate wait time estimates and maintained clear communication with guests.
- Coordinated table rotations to maximize seating flow and minimize wait times
Team Member
Burger King
Oregon
04.2020 - 04.2021
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment and adhered to food safety standards, maintaining a clean workspace.
- Collaborated with team members to prepare and serve menu items efficiently during peak hours
- Assisted in training new staff on operational procedures and customer interaction techniques
- Operated cash register and handled transactions efficiently.
- Stocked supplies
- Responded to customer inquiries and resolved issues professionally.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ 08.2023 - 02.2026
Clay High School
Oregon , OHIOSkills
- Customer service
- Team collaboration
- Time management
- Critical thinking
- Conflict resolution
- Effective communication
- Organizational skills
- Troubleshooting
- Social perceptiveness
- Research
- Active listening
- Collaboration
- Computer skills
- Decision-making
- Basic math
- Analytical and critical thinking
- Teamwork and collaboration
- Dependable and responsible
- Self-Directed
- Good Telephone Etiquette
Certification
- 10-hour General Industry Safety and Health
- OSHA
- Date of issue- April 24, 2025
Accomplishments
Dean’s List Honoree – Multiple Years
Recognized for academic excellence while balancing full-time employment and full-time coursework.
Timeline
Letter Fabrication
Allen Industries
10.2023 - Current
Bachelor of Arts - Psychology
Arizona State University
08.2023 - 02.2026
Host
Bob Evans Restaurant
09.2022 - 10.2023
Team Member
Burger King
04.2020 - 04.2021
Clay High School