Kayla Taylor
Southampton,PA
Summary
Proactive Ophthalmic Technician with extensive experience in visual acuity testing, retinal imaging, and administering eye medications. Proven success in reducing patient wait times, training new staff, and ensuring regulatory compliance. Skilled in diagnostic testing, patient education, and efficient appointment management, bringing strong communication and organizational strengths to support optimal patient care.
Overview
6
6
years of professional experience
Work History
Ophthalmic Technician
Primary Eye Care Associates
04.2018 - 02.2024
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
- Trained new ophthalmic technicians on clinic protocols, fostering teamwork within the practice.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Maintained a clean and organized work environment for optimal patient care and equipment maintenance.
- Reduced wait times for patients by efficiently managing appointment schedules and coordinating with other staff members.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Assessed visual acuity using various testing methods such as Snellen charts or autorefractors, contributing to accurate diagnoses.
- Provided timely follow-up care for post-operative patients, ensuring successful recovery and promptly addressing complications.
- Educated patients on proper contact lens use and care to minimize complications like infections or corneal damage.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Demonstrated excellent communication skills when liaising between patients, physicians, and insurance companies regarding treatment options and costs.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Measured and recorded color vision testing.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Increased clinic efficiency by cross-training in administrative tasks, providing versatile support to team.
- Improved early detection of eye diseases by skillfully conducting retinal imaging, facilitating timely intervention.
- Ensured compliance with healthcare regulations, meticulously sterilizing instruments and maintaining clean work environment.
- Supported patient education by creating informative materials on eye health maintenance and disease prevention.
- Streamlined patient check-in and check-out processes, minimizing administrative delays and enhancing overall clinic efficiency.
- Identified issues during preliminary exam and addressed concerns with physician.
Education
Associate of Science - Biomedical Sciences
Bucks County Community College
Newtown, PASkills
- Patient Care
- Ophthalmic Terminology Familiarity
- Eye Anatomy Knowledge
- Diagnostic Testing
- Chart documentation
- Glaucoma Screening Techniques
- Fundus Photography Proficiency
- Visual prescreening
- Visual field testing
- Appointment management
- Manual refractions
- Pachymetry Knowledge
Timeline
Ophthalmic Technician
Primary Eye Care Associates
04.2018 - 02.2024
Associate of Science - Biomedical Sciences
Bucks County Community College
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