Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Tellier/ Kosowski

Springfield

Summary

Dedicated professional with a strong background as a School Van Driver at Van Pool, known for safe driving practices and effective communication. Proven ability to build rapport with students and parents, ensuring a positive transportation experience. Recognized for adaptability and reliability, consistently achieving high satisfaction ratings through meticulous attention to safety and compliance.

Overview

9
9
years of professional experience

Work History

School Van Driver

Van Pool
12.2024 - 06.2025
  • Developed strong rapport with students to create a positive atmosphere within the school van setting.
  • Conducted regular inspections of the school van before starting daily routes to ensure proper functioning and compliance with safety standards.
  • Worked collaboratively with other drivers in coordinating pickup/drop-off schedules for various after-school activities or field trips.
  • Maintained a clean, safe, and organized vehicle for comfortable student transportation.
  • Completed accurate records of daily mileage logs, maintenance checks, and incident reports as required by school policy.
  • Assisted children with special needs in boarding and exiting the van, ensuring their safety at all times.
  • Communicated effectively with parents, teachers, and administrators regarding student behavior or concerns during transit.
  • Adhered to traffic regulations while exhibiting defensive driving skills, ensuring students'' safety during commutes.

Sales Associate

Runnings
08.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.

Head Cleaner

BP Easy Living LLC.
09.2016 - 10.2024
  • Collaborated with other department heads to ensure seamless integration of cleaning services within ongoing projects or events.
  • Developed customized solutions for unique client requirements, showcasing the versatility of our service offerings.
  • Maintained a healthy work environment by adhering to safety regulations and guidelines.
  • Actively participated in community initiatives promoting clean environments as part of the company''s corporate social responsibility efforts.
  • Established long-lasting relationships with clients through consistent communication and updates on project progress.
  • Enhanced overall cleanliness by implementing efficient cleaning strategies and techniques.
  • Implemented eco-friendly practices in cleaning routines, reducing the environmental impact of our services.
  • Coordinated schedules efficiently, minimizing downtime between projects while maximizing staff utilization.
  • Achieved high satisfaction ratings from clients through meticulous attention to detail in all cleaning services.
  • Fostered a positive work culture focused on teamwork, open communication, and mutual respect among team members.

Education

Providence Place Academy
Providence, RI
2004

Skills

  • Traffic regulations compliance
  • Patience and empathy
  • Safe driving practices
  • Adaptable to change
  • Verbal and written communication
  • Punctuality
  • Dependable and reliable
  • Route planning
  • DOT regulations

Timeline

School Van Driver

Van Pool
12.2024 - 06.2025

Sales Associate

Runnings
08.2024 - 12.2024

Head Cleaner

BP Easy Living LLC.
09.2016 - 10.2024

Providence Place Academy