Kayla Thomas
Florissant,MO
Summary
Proactive person with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. As well as providing an extensive customer service based experience to successfully deliver in any field.
Overview
10
10
years of professional experience
Work History
Branch Manager
Advance America
Webster Grove, MO
05.2024 - Current
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Analyzed competitors and market trends to facilitate business growth.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Coordinated promotional campaigns for new products or services in order to boost sales revenue.
- Supported outside sales force in servicing and obtaining new business.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Community Living Specialist/Med Tech
Easter Seals Midwest
Kirkwood, USA
01.2018 - 01.2022
- Assisted and Cared for Others - Provided personal assistance, medical attention, emotional support, and personal care to others such as coworkers, customers, or patients
- Documented/Recorded Information – Entered, recorded, stored, and maintained information in written or electronic/magnetic form
- Communicated with Supervisors and peers- Provided information to supervisors, coworkers, and family members by telephone, in written form, e-mail, or in person
- Getting Information – Observed and received and otherwise obtained information from all relevant sources
- Performed General Physical Activities - Performed physical activities that required considerable use of your arms and legs and moved your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials
Sales Associate
Office Depot
St Louis, USA
01.2018 - 01.2021
- Greeted customers, responded to questions, improved engagement with merchandise, and provided outstanding customer service
- Operated cash registers, managed financial transactions, and balanced cash drawers
- Achieved established store customer service goals
- Directed customers to merchandise within the store
Crew Member
McDonald's Inc
St Louis, USA
01.2015 - 01.2016
- Greet customers upon arrival
- Inform customers of any specials or promotions running currently
- Answer any questions the customers might have
- Take orders with accuracy
Education
High School -
Lindbergh Senior High School
St LouisGeneral Studies -
St Louis Community College: Meremac
Kirkwood, MO Certification - CPR Certified
American Red Cross
Medication Aide -
State of Missouri
Skills
- Branch operations management
- Customer service
- Customer relationships
- Excellent time management skills
- Excellent work ethic
- Attention to detail
- Coaching and mentoring
Timeline
Branch Manager
Advance America
05.2024 - Current
Community Living Specialist/Med Tech
Easter Seals Midwest
01.2018 - 01.2022
Sales Associate
Office Depot
01.2018 - 01.2021
Crew Member
McDonald's Inc
01.2015 - 01.2016
High School -
Lindbergh Senior High School
Certification - CPR Certified
American Red Cross
Medication Aide -
State of Missouri
General Studies -
St Louis Community College: Meremac