Kayla Townsend
Rome
Summary
Compassionate and detail-oriented with experience in case management and client support. Skilled in conducting intake assessments and developing personalized case plans to meet individual needs. In long term recovery with real life experiences and field work.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Ruth and Naomi Project
Rome, GA
01.2026 - Current
- Conducted intake assessments to evaluate client needs and eligibility for programs.
- Provided support in developing personalized case plans tailored to individual circumstances.
- Maintained accurate documentation of client interactions and case progress in databases.
- Participated in training sessions to improve knowledge of local social services systems.
- Researched community resources to identify additional support options for clients' needs.
House Cleaner
D&B Cleaning LLC
06.2024 - Current
- Maintained high standards of cleanliness and organization in client homes.
- Assisted with inventory management of cleaning supplies and equipment.
- Adapted to varying client preferences, ensuring satisfaction with services provided.
Education
Associate of Science - Social Work
Georgia Northwestern Technical College
Rome, GA05-2027
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Case management
- Compassionate
- Attention to detail
- Self-awareness
- Efficient under pressure
- Referrals and networking
- Real Life Experience
- Years in recovery
Certification
- Addictions and Trea
- Domestic Violence
- Case Management
Timeline
Intern
Ruth and Naomi Project
01.2026 - Current
House Cleaner
D&B Cleaning LLC
06.2024 - Current
Associate of Science - Social Work
Georgia Northwestern Technical College