Kayla Vaughn
Sumter,South Carolina
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Resourceful and results driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
12
12
years of professional experience
Work History
Painter
Purpose Driven Painting
01.2019 - 09.2023
- Prepared surfaces for painting by filling cracks and holes, sanding, priming or removing old paint as necessary
- Applied coats of paint and varnish using brushes and rollers
- Inspected surfaces for imperfections and repaired accordingly
- Collaborated effectively with other tradesmen in order to complete projects within deadline.
Call center agent
Sykes Enterprises
11.2013 - 01.2015
- Handle customer inquiries, complaints, billing questions and process payments
- Calm angry callers and find resolutions to solve the problem
- Transferred phone calls to proper department or individual as necessary
- Product knowledge, approachable, relationship selling, reliable and dependable.
Sales Associate
Justice Tween Brands
11.2011 - 08.2013
- Greeted customers warmly and offered assistance
- Operated cash register and POS to handle purchases, refunds and exchanges for customers
- Kept work area clean, organized and free of clutter
- Handled customers complaints and inquiries in a courteous and efficient manner.
Education
GED -
Technical College System of Georgia
Skills
- Customer Service
- Problem Solving Skills
- Computer Literacy
- Repairing Wall Surfaces
- Customer Support
- Complaint Resolution
- Sales and Upselling
- Fraud Detection
- Multitasking Strengths
- Product Recommendations
Timeline
Painter
Purpose Driven Painting
01.2019 - 09.2023
Call center agent
Sykes Enterprises
11.2013 - 01.2015
Sales Associate
Justice Tween Brands
11.2011 - 08.2013
GED -
Technical College System of Georgia
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