Kayla Velazquez
Astoria,Queens
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2021
2021
years of post-secondary education
Work History
Lead Host
The Dutch
New York, NY
10.2023 - Current
- Company Overview: Second lead host at this busy Noho Hospitality restaurant The Dutch.
- We are in charge of greeting our guests, making sure they are happy with their visit and communicating with them through seven rooms as well as managing reservations, chefs menus, having good communications with FOH and BOH and managers on shift.
Front End Associate
The Home Depot
11.2022 - 10.2023
- I work as a front end associate at The Home Depot, making sure to greet and thank customers as well as being a cashier and helping them with transactions or with any questions they may have.
- It is a very hands-on experience with guests as we are the first people they see and the first ones that answer their questions.
- It is important to make it a good experience from the start so they continue the rest of their shopping satisfied and happy with us.
Host
Red Lobster
Phoenix
05.2023 - 09.2023
- I worked as a host at this busy location in Phoenix. This job helped me be responsible for seating guests as well as sharing wait times with guests, cleaning up after some tables and communicating well with managers and servers on the floor.
Clerk/Team Member
QuikTrip
03.2020 - 05.2023
- I was a team member at this job. We learned to do everything around the store including being a cashier, the cleanliness around the store and bathrooms, working the kitchen and preparing food for customers, working outside and keeping the lot area clean, as well as stocking the coolers.
- We made sure to provide satisfying customer service by greeting every customer and thanking them for their business.
The Boys & Girls Club
08.2021 - 10.2021
- I was a part of a team and was in charge of 25-30 kids as they stayed after school hours waiting for parents to pick them up.
- We provided activities where the children would be enjoying themselves as well as benefiting off these activities making sure it included learning factors.
- We would also clean up after our classrooms and make sure to have a calendar for the month to have activities prepared for the kids.
Team Member
The Halal Guys
07.2019 - 09.2019
- I was a team member at this job and would be working with money, as well as prepping food, cooking food, interacting with customers to provide a good experience and providing sufficient customer service.
Education
North High School
Phoenix, AZAssociate of Arts - Criminal Justice
Phoenix College
Phoenix, Az05-2022
Skills
- Communication Skills
- Organized
- Quick Paced
- Reliable
- Interactive
- Team player
- Outgoing
- Fast Learner
- Bilingual
References
- Ashley Ruiz, 480-717-9499
- Daniel Rincon, 915-799-5561
Languages
- English
- Spanish
Timeline
Lead Host
The Dutch
10.2023 - Current
Host
Red Lobster
05.2023 - 09.2023
Front End Associate
The Home Depot
11.2022 - 10.2023
The Boys & Girls Club
08.2021 - 10.2021
Clerk/Team Member
QuikTrip
03.2020 - 05.2023
Team Member
The Halal Guys
07.2019 - 09.2019
North High School
Associate of Arts - Criminal Justice
Phoenix College