Kayla Vettel
Reading,PA
Summary
Highly motivated results driven professional. Dedicated to performing work in a safe, effective, and efficient manner. Initiative driven to develop skills necessary for career development. Leads by example and strongly promotes values such as integrity, honor, and respect.
Overview
12
12
years of professional experience
Work History
Kitchen Manager
Heathland hospitality
Reading, PA
08.2023 - Current
- Constructed weekly menus focused on providing excellent customer service while preparing and serving over fifty menu items in a timely and professional manner
- Maintained proper product levels and inventory control of products while ensuring maximum cost control strategies and profit management to meet the needs of incoming catering requests and daily operations
- Maintained high standard of food quality by reviewing shipments, overseeing prep, and monitoring food safety
- Responsible for training, coordinating, supervising kitchen staff, and adherence to food safety, sanitation regulations, and procedures
Vehicle Condition Inspector – Sr Inspector/Personal Trainer
ACV Auctions
06.2020 - 08.2023
- Communicate with territory manager, dispatch team, and coworkers to conduct wholesale, off-lease, and retail inspections of vehicles
- Produce high quality vehicle inspections at a variety of locations including dealerships, physical auctions, off-site locations, and customer residences
- Interface regularly with customers to develop strong relationships and ensure customer satisfaction
- Provided expert guidance on best practices related to quality control and assurance, supporting continuous improvement efforts within the organization.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Auction Damage INSPECTOR - Auction Inspector Lead – Auction Facility Manager
Alliance Inspection Management
, PA
04.2015 - 06.2020
- Lead recruitment and training efforts to maintain adequate and consistent staffing across multiple locations
- Developed policies/ procedures to track, analyze, and report on employee performance while simultaneously improving organization and management for 40+ employee location
- Collaborated with company partners on regular basis to address company needs or concerns and identify areas for improvement
- Lead team meetings and provided monthly progress updates for staff to ensure quality and efficiency according to goals previously set
- Communicated and coordinated with locations across the east coast to determine needs for assistance and organize travel arrangements for employees.
Line Cook- Prep Cook- Food Expeditor- Trainer
Ruby Tuesday
07.2014 - 04.2015
- Responsible for training new crew members on day-to-day work, serving customers, preparing food, keeping work areas clean, while working as part of a well-integrated team
- Coordinated with staff to make sure food orders are delivered promptly and prepared accurately while maintaining organized workspace in a fast-paced, high stress environment.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
Crew Member- Crew Trainer- Shift Manager in Training
McDonald’s
01.2012 - 07.2014
- Coordinated with various crew members to address customer requests and provide quality service through effective communication
- Enforced performance and service standards to keep a consistent, high functioning environment devoted to customer satisfaction
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Displayed understanding and knowledge to properly use and maintain all restaurant equipment and computer systems.
Education
BUSINESS MANAGEMENT AND EXERCISE SCIENCE -
Raritan Valley Community College
Branchburg Township, NJ01.2013
HIGH SCHOOL DIPLOMA -
Delaware Valley Regional High School
Frenchtown, NJ01.2011
Skills
- Adaptability
- Attention to Detail
- Communication
- Customer Service
- Decision Making
- General Management
- Multitasking
- Problem Identification and Resolution
- Time Management
- Leadership
References
References available upon request
Timeline
Kitchen Manager
Heathland hospitality
08.2023 - Current
Vehicle Condition Inspector – Sr Inspector/Personal Trainer
ACV Auctions
06.2020 - 08.2023
Auction Damage INSPECTOR - Auction Inspector Lead – Auction Facility Manager
Alliance Inspection Management
04.2015 - 06.2020
Line Cook- Prep Cook- Food Expeditor- Trainer
Ruby Tuesday
07.2014 - 04.2015
Crew Member- Crew Trainer- Shift Manager in Training
McDonald’s
01.2012 - 07.2014
BUSINESS MANAGEMENT AND EXERCISE SCIENCE -
Raritan Valley Community College
HIGH SCHOOL DIPLOMA -
Delaware Valley Regional High School
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