Kayla Villarreal
La Porte,TX
Summary
An empathetic, dedicated, and hardworking full-time nursing student. Certified as a patient care technician with training in EKG’s and phlebotomy. Extensive clinical experience and knowledge of various medical conditions. Competent in organizing charts, preparing patient rooms, and supporting doctors through collecting vitals and office administration. Positive and upbeat with excellent communication skills and committed to obtaining the highest level of patient satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Gastroenterology Technician I
Harris Health System
Houston, TX
11.2023 - Current
- Prepare and set up the endoscopy room, ensuring all necessary equipment and supplies are available and in working order
- Assist healthcare professionals in performing endoscopic procedures by providing technical support and maintaining a sterile field
- Clean, disinfect, and sterilize endoscopy equipment, ensuring compliance with infection control protocols
- Retrieve and process specimens for laboratory analysis, ensuring proper documentation and storage
- Assist with the troubleshooting and maintenance of endoscopy equipment, coordinating repairs when necessary
- Ability to work all surgical equipment during procedure to help obtain biopsies
Patient Care Technician
MD Anderson Cancer Center
Houston, TX
09.2023 - 11.2023
- Assist nurses with admissions, transfers, discharge processes, and record vital signs, temperatures, blood pressure, pulse, and respiration rates from oxygen and suction equipment
- Measure and record food and liquid intake, collect fluid specimens; report any change in patient conditions to medical team or Charge Nurse
- Answers patient call signals, bells, or intercom systems to determine patients' needs; assist with walkers, crutches or canes to ensure patients’ complete mobility
- Provides physical and emotional support and supervision to assist patients in performing daily living activities
Lead Ophthalmic Medical Assistant
Texas Eye Institute
Houston, TX
02.2022 - 09.2023
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Assisted with in-office surgeries including prepping sterile supplies ensuring equipment is appropriate per diagnosis, ensuring consents are signed and filed, and being available to the doctor throughout the sx
- Educated patients about medications, surgical procedures, and physician's instructions
- Contacted pharmacies to submit and refill patients' prescriptions
- Efficiently used all pretesting equipment such as: MAC scan, OCT scans, topography, IOL, visual fields, tear labs, manual phoropters, applanation, BAT/PAM
- Placed orders for radiology scans, as well as lab orders for patients
Medical Assistant (Float)
Houston ENT
Houston, TX
01.2022 - 02.2022
- Cleaned and maintained medical equipment following procedures and standards
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Measured vital signs and took medical histories to prepare patients for examination
- Responded to patient callbacks and phone-in prescription refill requests
- Responsible for gathering different types of equipment for the physician to conduct in office surgeries
Doctors Assistant
Elite Vision Care
League City, TX
03.2021 - 12.2021
- Obtained all preliminary information for the doctor, such as chief complaints, vital signs, medications, allergies, and other updated medical information in EHR/EMR
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security
- Answered phones, verified appointment times with patients, preparing charts, pre-admission and consent forms
- Communicated with pharmacies for prescription refills on behalf of supervising physician
- Efficiently used all pretesting equipment such as: Auto Refractor, NCT, Optomap, Icare, FDT, Topographer, Visual Field, SEM, MPOD, Tear Labs, Macular Pigment Scans and manual and auto phoropters
- Ran all contact lens ordering/exchanges in office which included: full patient orders, trials, and trials for the fit sets for the entire office
Patient Care Coordinator
Elite Vision Care
League City, TX
08.2020 - 02.2021
- Obtained all insurance verifications for patients' visits, and relayed all information regarding billing errors and eligibility benefits
- Kept track of inventory for the entire office and produced a spreadsheet that reflected in stock and reorder level per calendar month, as well as reflected the months when stock was used more than previous
- Assisted patients in check in/out process, reviewed any HIPPA forms and preliminary information with patient
- Assisted in training new team members and ongoing staff, provided feedback and all information gathered and questions asked
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages
Education
Associate of Science - Nursing
San Jacinto College
01.2026
Associate of Science - Life Science
San Jacinto College
01.2020
Associate of Arts - General Studies
San Jacinto College
01.2019
High School Diploma -
La Porte High School
05.2018
Skills
- Medical Terminology
- Patient scheduling
- Vital signs
- Inventory and Supply Management
- Sterilization procedures
- HIPAA compliance
- Data entry
- Critical thinking
- Multitasking and prioritization
- EKGs
- Phlebotomy
References
- Amie Williams, Supervisor, Harris Health, (713) 882-7991
- Tania Cerda, Manager, Texas Eye Institute, (713) 203-2731
- Alice Kholer, Nurse Manager, Harris Health, (678) 832-9565
Certification
- Patient Care Technician
- CPR
Timeline
Gastroenterology Technician I
Harris Health System
11.2023 - Current
Patient Care Technician
MD Anderson Cancer Center
09.2023 - 11.2023
Lead Ophthalmic Medical Assistant
Texas Eye Institute
02.2022 - 09.2023
Medical Assistant (Float)
Houston ENT
01.2022 - 02.2022
Doctors Assistant
Elite Vision Care
03.2021 - 12.2021
Patient Care Coordinator
Elite Vision Care
08.2020 - 02.2021
Associate of Science - Nursing
San Jacinto College
Associate of Science - Life Science
San Jacinto College
Associate of Arts - General Studies
San Jacinto College
High School Diploma -
La Porte High School
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