Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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Kalicia Harris

College Park,GA

Summary

Knowledgeable healthcare professional with solid background in healthcare support. Skilled in assisting with daily patient care and contributing to positive patient experience. Demonstrated ability in maintaining patient records and supporting medical staff effectively.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Gastroenterology Technician

Digestive Healthcare of Georgia
03.2021 - Current
  • GI Tech Duties

Assists in patient preparation for endoscopic procedures, ensuring comfort and safety. Responsibilities Include, but not limited to ;

  • Obtaining Patients:

-Vital signs

-Medical and Surgical history

-Current medication usage/ dosage

  • Assisting M.D. with performing Colonoscopy and Endoscopy procedures.

-Set up endoscopy suites with equipment and supplies needed for procedures.

-Prepared for upcoming procedures by effectively setting up and tearing down rooms.

-Operated and maintained endoscopy equipment, adhering to strict safety protocols.

-Contributed to accurate diagnoses by collecting high-quality samples during endoscopic procedures for further analysis.

  • Educated patients on pre- and post-procedure instructions, improving compliance and satisfaction.
  • Collaborated with healthcare team to optimize workflow and enhance patient care quality.
  • Ambulated and assisted patients before and after procedures.

Administrative Duties

  • Front desk patient registration including,
  • Greeting patients upon arrival.
  • Elevated patient satisfaction ratings by consistently demonstrating empathy, active listening, and professionalism throughout each interaction.
  • Collected procedure payments.
  • Demonstrated exceptional attention to detail when entering procedure data into electronic health record systems, minimizing errors that could impact decision-making processes pertaining to patient care plans
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Streamlined documentation processes, ensuring timely completion of accurate patient records for use in treatment planning and ongoing care management.

Clerk

QuikTrip
03.2015 - 03.2021
  • Performing cashier duties, upkeep of the store, preparing meals in the kitchen

Quality Assurance Technician

07.2020 - 09.2020
  • Temporary Position
  • Clerk Duties
  • Assisting customers with locating and using products.
  • Performing cashier duties.
  • Maintaining the cleanliness of the store and the lot.
  • Orchestrating food and beverage preparation in the kitchen.
  • Executing maintenance on the machines in the stores.
  • Ensuring product availability by stocking the stores' shelves and coolers.
  • Quality Assurance Technician Duties
  • Breaking down equipment to be cleaned.
  • Sterilizing All of the machines in the stores.
  • Inspecting All of the machines of any damages/malfunctions.
  • Ensuring that All machines are functioning properly.
  • Ensuring that All of the machines are correctly dispensing product.
  • Performing any maintenance required on the machines.

Customer Service Representative

U-Haul Moving and Storage
06.2013 - 03.2015
  • Performed equipment inspections.
  • Checked customers in and out of U-Haul equipment rentals.
  • Filled propane tanks.
  • Cleaned out storage units.
  • Carried out cashier duties by collecting payments.
  • Executed friendly reminder calls for Storage collections.
  • Ensuring all equipment is prepared upon customers' arrival.
  • Scheduling customers' reservations for equipment pick up.

Education

Bachelor of Science - Health Science

Clayton State University
Morrow, GA
12.2020

Diploma - Medical Assistant

United Education Institute
Morrow, GA
05.2012

Skills

  • HIPPA Compliance
  • CPR First Aid & BLS trained
  • Vital Signs
  • Medical Terminology
  • EMR Systems
  • Specimen collection
  • Anatomy Knowledge
  • Physiology Knowledge
  • Medical Office Experience
  • Medical terminology
  • Customer service
  • Hospital experience
  • Windows
  • Communication skills
  • Organizational skills
  • Patient care
  • Biopsy handling

Certification

  • CPR Certification
  • BLS Certification

Additional Information

Authorized to work in the US for any employer

Timeline

Gastroenterology Technician

Digestive Healthcare of Georgia
03.2021 - Current

Quality Assurance Technician

07.2020 - 09.2020

Clerk

QuikTrip
03.2015 - 03.2021

Customer Service Representative

U-Haul Moving and Storage
06.2013 - 03.2015

Diploma - Medical Assistant

United Education Institute

Bachelor of Science - Health Science

Clayton State University
Kalicia Harris