Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Internships
Timeline
Generic

Kayla Virga

Staten Island,New York

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

School Transition Coordinator

Office For People With Developmental Disabilities
05.2016 - Current
  • Enhanced the transition process by creating and implementing tailored action plans for each student.
  • Coordinated with teachers, parents, and support staff to ensure smooth transitions for students from DOE to Adult Day Services.
  • Improved communication among stakeholders by conducting regular meetings and providing timely updates on student progress.
  • Developed comprehensive assessments to evaluate student readiness for transitions, resulting in more effective intervention strategies.

Medicaid Service Coordinator & Supervisor

Person Centered Care Services
12.2013 - 01.2018
  • Provide one-on-one case management support to individuals with Developmental Disabilities/ Mental Health/ Dual Diagnoses
  • Coordinate/Schedule/Conduct Meetings with clients Document notes using input systems
  • Complete referrals for new or existing services Comply with all state mandated training and Quality Assurance standards
  • Complete Individualized Services plans utilizing person centered approach with individual's personal preferences and needs included
  • Coordinated with other community organizations in order to provide referrals and linkages
  • Completed monthly billing and upheld all Medicaid and OPWDD regulations and compliance
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Supervise a team of MSC's: Read Notes, ISP's, Review LOC's, & Ensure Complete Billing to Agency & OPWDD Standards
  • Train MSC's on OPWDD Regulations and Medicaid Policies

Waiver Service Provider

New Alternatives for Children
08.2012 - 04.2014
  • Improved the quality of care for individuals with disabilities by developing and implementing personalized service plans.
  • Enhanced client independence by providing assistance in daily living activities such as personal care, meal preparation, and transportation.
  • Promoted a safe and comfortable environment for clients through regular home safety assessments and modifications as needed.
  • Built strong relationships with clients and their families, fostering trust and open communication to better address individual needs.

Education

Masters in Social Work -

CUNY College of Staten Island at Staten Island
04.2024

Bachelor of Arts in Psychology -

Danish Institute for Study Abroad (DIS) at Copenhagen, Denmark
08.2012

Bachelor of Arts in Psychology -

CUNY College of Staten Island at Staten Island
05.2012

Skills

  • Communication: Verbal and Written
  • Active Listener
  • Teamwork and Collaboration
  • Self Motivated
  • Follow Through and Follow Up
  • Empathetic Listening and Responding

Roles And Responsibilities

  • Complete Educational Assessment Tools with families of students who are graduating from Department of Education
  • Compile and Arrange Data for Central Office Reports
  • Collaborate with Schools, Care Managers and Service Providers
  • Coordinate referrals to community services to help clients obtain needed support
  • Identified service gaps and located needed housing and work placement resources for individuals
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Implement all policies, regulations, and development involved with Medicaid and OPWDD
  • Maximized performance by monitoring daily activities and mentoring team members
  • Coordinate/Schedule/Conduct Meetings with clients
  • Completed monthly billing and upheld all Medicaid and OPWDD regulations and compliance
  • Work with HCI to determine goals & improve skills of client
  • Document and Independently Bill for services
  • Identify & Research Community Resources with limited budget
  • Conceptualize, Develop and Facilitate a therapeutic group
  • Provide in person therapeutic intervention

Internships

MSW Generalist Internship: Person Centered Care Services

MSW Specialist Internship: YMCA Counseling Center 

Timeline

School Transition Coordinator

Office For People With Developmental Disabilities
05.2016 - Current

Medicaid Service Coordinator & Supervisor

Person Centered Care Services
12.2013 - 01.2018

Waiver Service Provider

New Alternatives for Children
08.2012 - 04.2014

Masters in Social Work -

CUNY College of Staten Island at Staten Island

Bachelor of Arts in Psychology -

Danish Institute for Study Abroad (DIS) at Copenhagen, Denmark

Bachelor of Arts in Psychology -

CUNY College of Staten Island at Staten Island
Kayla Virga