Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

KAYLA WALES

Spring Hill,TN

Summary

I've been striving to find myself in a career supporting my skills and learning even more along the way. I found a passion in the growing world of beauty and decided i wanted to grow with it. I attended esthetician school and found myself wanting to do even more with my skills, after about a year having my license i found myself very interested in the medical side of it, after researching i decided to go to the National Laser Institute and i fell in love with the ability of being able to help people feel amazing and beautiful. I love the amount of ways you can grow and strive in this industry and i'd love to grow with you.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Associate

American Girl
09.2024 - Current
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
  • Followed shipping and receiving procedures for goods and materials.
  • Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.

Preschool Lead Teacher

Academy Preschool
03.2023 - 11.2023
  • Developed and implemented lesson plans based on curriculum objectives
  • Developed and implemented age-appropriate activities to promote physical, mental, social and emotional growth of the preschoolers
  • Created a safe and stimulating environment for children to learn through play
  • Instructed children on basic concepts such as colors, numbers, shapes, letters
  • Established positive relationships with parents to ensure open communication regarding their child's progress
  • Encouraged creativity in young minds by providing materials for art projects or music time activities.
  • Created a safe, healthy and nurturing learning environment for all students.

Team Member

Smoothie King
08.2022 - 03.2023
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning and restocking.

Shift Leader

Tropical Smoothie Cafe
07.2019 - 12.2021
  • Provided exceptional customer service and maintained a positive attitude throughout the shift
  • Assisted in training new employees on shift operations
  • Resolved customer complaints promptly and professionally
  • Maintained an organized work environment by delegating tasks to staff as needed
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors, in order to maintain a safe and sanitary environment for customers and staff alike

Crew member/Carhop

Sonic
05.2018 - 05.2019
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.

Education

Medical Cosmetic Laser Technician -

National Laser Institute
11.2023

Esthetics License - undefined

Empire Beauty School
08.2022

High School Diploma - undefined

Independence High School
05.2021

Microsoft Suite -

Penn Foster Career School
Scranton, PA
01-2025

Skills

  • Safety Awareness
  • Outstanding Client Care
  • LED Light Therapy
  • Laser Hair Removal
  • Skin Tightening Techniques
  • Microdermabrasion Treatments
  • Consultations
  • Excellent Team Player
  • Scheduling
  • Medical Recordkeeping
  • Client Intakes
  • Skincare Laser Safety
  • Creative Thinking
  • Eyelash and Eyebrow Tinting
  • Hair Removal
  • Documentation and Record Keeping
  • Gross Motor Skills Development
  • Training and mentoring
  • Parent-Teacher Communication
  • Safety awareness
  • Lesson Planning
  • Music and Movement
  • Early Childhood Education
  • Classroom Organization
  • Social Skills Development
  • Positive Reinforcement
  • Customer service focus
  • Guest service
  • Employee Training
  • Decision-making capabilities
  • Workplace Safety
  • Operations Monitoring
  • Team Leadership
  • Positive Attitude
  • Flexible Schedule
  • Staff Supervision
  • Customer service
  • Deadline management
  • Interpersonal and written communication
  • Team support
  • Project management

Certification

  • Esthetics License 2022
  • Dermaplane Certification 2022
  • Medical Cosmetic Laser Technician 2023

Interests

  • Baking
  • I enjoy cooking for friends and family gatherings
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Bread Making
  • Drawing and Painting
  • Crafting and DIY Projects
  • Pilates
  • Swimming
  • Video Gaming
  • Digital Art and Animation
  • Watching Movies and TV Shows
  • Animal Care
  • Avid Reader
  • DIY and Home Improvement

Timeline

Operations Associate

American Girl
09.2024 - Current

Preschool Lead Teacher

Academy Preschool
03.2023 - 11.2023

Team Member

Smoothie King
08.2022 - 03.2023

Shift Leader

Tropical Smoothie Cafe
07.2019 - 12.2021

Crew member/Carhop

Sonic
05.2018 - 05.2019

Esthetics License - undefined

Empire Beauty School

High School Diploma - undefined

Independence High School

Medical Cosmetic Laser Technician -

National Laser Institute

Microsoft Suite -

Penn Foster Career School

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KAYLA WALES