Kayla Walker
Atlanta,GA
Summary
Experienced management professional with strong interpersonal communication, problem-solving, and leadership skills. Proven track record in leading teams, driving operational excellence, and implementing strategic initiatives. Committed to enhancing team dynamics, streamlining processes, and contributing to organizational growth.
Overview
4
4
years of professional experience
Work History
Security Guard
Allied Universal Security
Atlanta, Georgia
02.2023 - Current
- Accomplished a vital role in maintaining safety and security at designated locations, providing a visible presence to deter unauthorized activity and ensure the protection of people and property.
Package Handler
UPS
Atlanta
06.2022 - 02.2023
- Executed essential tasks in the package processing and distribution workflow, ensuring timely and accurate handling of parcels within UPS facilities.
Intern
Marietta Marketing Group Inc
Atlanta
06.2022 - 10.2022
- Engage in direct sales activities as a key member of our marketing team, representing the firm's products or services through door-to-door canvassing.
Customer Service Representative
Wells Fargo
Homewood, Alabama
01.2021 - 05.2022
- Serve as the frontline liaison between Wells Fargo and its customers, handling inbound inquiries, concerns, and requests via phone calls.
Assistant Manager
Golden Fish And Chicken
Alabaster, AL
04.2020 - 11.2021
- oversaw daily operations, managed staff, ensured customer satisfaction, and assisted the general manager in administrative tasks.
Education
MBA - Business Administration
Georgia State University J. Mack Robinson College
Atlanta, GA12-2025
Skills
- Communication
- Strategic Planning
- Team Leadership and Collaboration
- Customer engagement
- Relationship Building
- Decision making
- Adaptability
Timeline
Security Guard
Allied Universal Security
02.2023 - Current
Package Handler
UPS
06.2022 - 02.2023
Intern
Marietta Marketing Group Inc
06.2022 - 10.2022
Customer Service Representative
Wells Fargo
01.2021 - 05.2022
Assistant Manager
Golden Fish And Chicken
04.2020 - 11.2021
MBA - Business Administration
Georgia State University J. Mack Robinson College
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