Kayla Ward
Starks,ME
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Inventory Supervisor
WIS International Services
09.2023 - Current
- Monitored completeness, accuracy and compliance during inventory transactions.
- Managed WISDOM inventory control software system to provide inventory level updates and reordering notices.
- Led and supervised inventory team
Referral Specialist
HealthReach Community Health Centers
07.2022 - 02.2023
- Scheduled appointments with specialists on behalf of clients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Verified insurance benefits and eligibility for diagnostic procedures before referring clients.
- Obtained prior authorization for procedures.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Processed referral requests from patients, doctors and other health care professionals.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Recovery Advocate
Supportive Living Solutions
05.2021 - 02.2022
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Documented case management activity for accurate, reliable records.
- Tracked client participation in treatment services to identify attendance issues.
- Assessed individuals' needs and planned bespoke recovery programs to achieve personalized goals.
- Engaged clients in health-related activities to enhance overall well-being.
Education
Associate of Science - Behavioral Sciences
York County Community College
Wells, ME06.2026
Skills
- Customer Service
- Decision-Making
- Time management abilities
- Boundary Setting
- Continuing education
Timeline
Inventory Supervisor
WIS International Services
09.2023 - Current
Referral Specialist
HealthReach Community Health Centers
07.2022 - 02.2023
Recovery Advocate
Supportive Living Solutions
05.2021 - 02.2022
Associate of Science - Behavioral Sciences
York County Community College
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