Kayla Washington
Cherry Hill,NJ
Summary
Skilled Individual with extensive experience in providing direct support to individuals with diverse needs. Strong focus on teamwork and adaptability, ensuring reliable and flexible care. Proficient in personal care, medication management, and developing individualized care plans. Known for empathy, patience, and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Professional Caregiver
Public Partnerships LLC
Blackwood, NJ
07.2024 - Current
- Facilitated daily living activities to enhance client care
- Developed personalized care plans in collaboration with client and healthcare professionals.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Monitored client vital signs, administered 4 medications per day, and tracked behaviors to keep healthcare supervisor and family well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
Cashier and Customer Service
Salad Works
Mount Laurel, NJ
01.2022 - 12.2024
- Provided customer-centered service
- Maintained infection control and sanitation practices, aligning with healthcare safety standards
- Developed strong time management and prioritization skills in a high-demand setting
- Worked collaboratively within a team of 6 individuals per shift, supporting interdisciplinary teamwork
- Demonstrated critical thinking and problem-solving in fast-paced situations
- Trained multiple new staff on operational procedures and best practices for customer service excellence.
Front Desk Receptionist
Advocare DelGiorno Endocrinology
Turnersville, NJ
06.2021 - 01.2022
- Coordinated scheduling for appointments, ensuring optimal time management for staff and clients.
- Managed multi-line phone system to efficiently direct calls and inquiries.
- Maintained accurate records of client interactions and transactions in database systems.
- Trained new staff on front desk procedures and best practices for client engagement.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Activities Assistant
Laurel Brook Rehabilitation & Nursing Center
Mount Laurel, NJ
03.2021 - 09.2021
- Coordinated daily recreational activities for 5-10 residents to enhance resident engagement and social interaction.
- Implemented individualized activity plans based on resident interests and needs, ensuring personalized experiences.
- Assisted in the development of programs that improve cognitive function and emotional well-being of residents.
- Evaluated program effectiveness through resident feedback, making adjustments to enhance satisfaction and outcomes.
Sales Representative/ Team leader
Preeminent Solutions
Mount Laurel, NJ
05.2019 - 12.2019
- Led team of sales representatives to exceed quarterly targets through strategic training and support.
- Developed and implemented sales strategies that enhanced customer engagement and loyalty.
- Mentored junior sales staff, fostering skill development and improving overall team performance.
- Analyzed market trends to adjust sales tactics, resulting in increased competitiveness within the industry.
- Collaborated with marketing teams to create compelling promotional materials driving product awareness.
Cashier/Waitress
Whole Hog Cafe
New Jersey
08.2017 - 05.2019
- I take customers orders, answer phones and take the food to customers tables and make sure their order is correct and to see if they need anything.
Receptionist
City of Camden recreation
07.2014 - 08.2014
- I was the first face people saw when walking in and I gave my best attitude with a bright smile while juggling answering phones and assisting more than one person at a time.
Education
Associate of Science - Nursing
Virtua Our Lady of Lourdes School of Nursing
Stratford, NJ05-2026
High School Diploma -
Cherry Hill High School West
Cherry Hill, NJ06-2018
Skills
- Patient care
- Self-advocacy support
- Nutrition monitoring
- Healthcare coordination
- First aid and CPR
- Respectful and compassionate
- Medication management
- Multitasking and organization
- Supportive companionship
- ADL assistance
- Client documentation
- Patient management
Certification
- Basic Life Support (BLS), American Heart Association
- CPR/AED Certified
Timeline
Direct Support Professional Caregiver
Public Partnerships LLC
07.2024 - Current
Cashier and Customer Service
Salad Works
01.2022 - 12.2024
Front Desk Receptionist
Advocare DelGiorno Endocrinology
06.2021 - 01.2022
Activities Assistant
Laurel Brook Rehabilitation & Nursing Center
03.2021 - 09.2021
Sales Representative/ Team leader
Preeminent Solutions
05.2019 - 12.2019
Cashier/Waitress
Whole Hog Cafe
08.2017 - 05.2019
Receptionist
City of Camden recreation
07.2014 - 08.2014
Associate of Science - Nursing
Virtua Our Lady of Lourdes School of Nursing
High School Diploma -
Cherry Hill High School West
Additional Information
Clinical and technical Skills acquired:
- Electronic Health Records (Epic)
- Vital signs monitoring
- Medication administration
- Patient assessment
- Infection control & PPE use
- Initiated and maintained intravenous access for medication and fluid administration
- Team collaboration
- Time management and prioritization