Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kayla Wells

Mandeville,LA

Summary

Dynamic team player with extensive experience at Don's Seafood, excelling in order processing and customer engagement. Proven ability to upsell menu items, enhancing revenue and guest satisfaction. Skilled in event coordination and inventory management, consistently delivering exceptional service while maintaining a clean and organized environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bartender

Don's Seafood
Covington, LA
12.2024 - Current
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Mixed and served both alcoholic and non-alcoholic drinks.
  • Recommended drinks based on my personal preference and how well a beverage sells.

Team Member

Smoothie King
Mandeville, LA
02.2021 - 05.2025
  • Prepared smoothies and fresh fruit for customers daily.
  • Took and processed customer orders.
  • Opened and closed store, ensuring proper security and organization.
  • Stocked retail shelves.
  • Coordinated catering events for schools.

Server

Don's Seafood
Covington, LA
02.2023 - 03.2025
  • Processed customer orders efficiently while ensuring accurate fulfillment.
  • Bussed tables to maintain cleanliness and enhance dining experiences.
  • Upsold menu items to increase revenue and improve customer satisfaction.
  • Delivered food promptly.
  • Ensured restaurant cleanliness through regular inspections and maintenance.

Hostess

Don's Seafood
Covington, LA
10.2022 - 03.2025
  • Seated guests.
  • Bussed and sanitized tables.
  • Assisted servers in taking drink orders efficiently.
  • Ensured guest satisfaction through proactive engagement.
  • Answered phone calls to manage reservations and inquiries.
  • Processed and prepared to-go orders.

Team Member

Chick-fil-A
Mandeville, LA
06.2021 - 10.2022
  • take and process food orders.
  • Prepared desserts.
  • Managed fountain drink preparation to maintain quality standards.
  • Executed food delivery to tables and ensured customer satisfaction.
  • Bussed and wiped tables.
  • Maintained cleanliness of parking.
  • Closed down restaurant operations, securing all assets and inventory.

Education

High School Diploma -

Lakeshore High School
Mandeville, LA
05-2023

Some College (No Degree) - Kinesiology

Southeastern Louisiana University
Hammond, LA

Skills

  • Order processing
  • Drink mixing
  • Customer engagement
  • Event coordination
  • Food preparation
  • Inventory management
  • Upselling techniques
  • Team collaboration
  • Time management
  • Conflict resolution

Affiliations

  • I ran track and was team captain for 7 years.

Certification

  • ServSafe Alcohol Certification 3/38/24

Timeline

Bartender

Don's Seafood
12.2024 - Current

Server

Don's Seafood
02.2023 - 03.2025

Hostess

Don's Seafood
10.2022 - 03.2025

Team Member

Chick-fil-A
06.2021 - 10.2022

Team Member

Smoothie King
02.2021 - 05.2025

High School Diploma -

Lakeshore High School

Some College (No Degree) - Kinesiology

Southeastern Louisiana University

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Kayla Wells