Hi, I’m
Kayla West
Statesboro,Georgia
Summary
Proactive and customer-oriented, I excelled at Bruster's Real Ice Cream by enhancing customer experience and sales through effective upselling and maintaining high hygiene standards. Demonstrated exceptional teamwork and multitasking abilities, ensuring smooth operations and positive customer interactions. I frequently exceeded expectations and did more than required in order to assist my coworkers in their positions. My reliability and positive attitude significantly contributed to the store's success.
Overview
1
year of professional experience
Work History
Bruster's Real Ice Cream
Scooper
03.2024 - Current
Job overview
- Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
- Promoted a positive atmosphere by engaging with customers and providing cheerful service.
- Ensured optimal product quality by consistently checking inventory and removing expired items.
- Increased sales through upselling additional toppings and menu items to customers.
- Aided in inventory management, stocking supplies as needed to maintain sufficient stock levels during shifts.
- Facilitated smooth handover between shifts by communicating essential information about current inventory levels, cash register status, and any outstanding tasks.
- Implemented proper food safety practices when handling ice cream products to ensure the highest level of hygiene standards were maintained.
- Demonstrated attention to detail when preparing orders, ensuring accuracy and consistency in presentation.
- Managed cash register duties, accurately handling transactions while maintaining a balanced till at the end of each shift.
- Contributed to store cleanliness, completing routine maintenance tasks such as sweeping and sanitizing surfaces.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
Education
Georgia Southern UniversityStatesboro, GA
Bachelor of Science from Psychology
12.2028
Skills
- Cleanliness and Organization
- Patience and Empathy
- Reliability and punctuality
- Motivation and Initiative
- Teamwork
- Customer Service
- Flexible Schedule
- Friendly demeanor
Timeline
Scooper
Bruster's Real Ice Cream
03.2024 - Current
Georgia Southern University
Bachelor of Science from Psychology
Similar Profiles
Lucas AndradeLucas Andrade
Ice Cream Server at Bruster's Real Ice CreamIce Cream Server at Bruster's Real Ice Cream
Nyah BennettNyah Bennett
Assistant Store Manager at Bruster's Real Ice CreamAssistant Store Manager at Bruster's Real Ice Cream
Rowen GoldRowen Gold
Ice Cream Server at Bruster's Real Ice CreamIce Cream Server at Bruster's Real Ice Cream
Madelaine GuevaraMadelaine Guevara
Crew Leader at Bruster's Real Ice CreamCrew Leader at Bruster's Real Ice Cream
David CoxDavid Cox
Bartender at Barrier Island BrewingBartender at Barrier Island Brewing