Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kayla Williams

Randleman,NC

Summary

Dedicated pharmacy professional with proven skills in communication, accuracy, and customer service. Expertise in facilitating healthcare access and coordinating timely medication refills to enhance patient satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Guide

Devoted
06.2024 - Current
  • Conducted outreach to members regarding medication refills to ensure timely and accurate dispensing.
  • Facilitated communication with pharmacies and providers to ensure timely refill requests.
  • Scheduled member appointments with nurse practitioners, ensuring efficient healthcare access.
  • Facilitated access to patient assistance programs, enhancing support for members in need.

Certified Pharmacy Technician

Upstream Pharmacy
04.2024 - 06.2024
  • Completed day-to-day duties accurately and efficiently.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Handled prescription orders from providers over the phone with precision.
  • Coordinated prescription deliveries to ensure timely and accurate service.
  • Accurately filled prescriptions, ensuring compliance with pharmacy regulations.

Certified Pharmacy Technician

Zoo City Drug
07.2018 - 06.2024
  • Processed prescriptions with accuracy, ensuring compliance with pharmacy regulations.
  • Handled incoming phone calls with professionalism and efficiency, ensuring timely communication with patients and healthcare providers.
  • Accurately counted medications to ensure precise dosage and patient safety.
  • Managed medication inventory to ensure accurate stock levels and timely replenishment.
  • Operated cash register efficiently to process transactions and ensure accurate billing.

Education

High School Diploma -

Providence Grove High School
Climax, NC
06-2011

Skills

  • Prescription processing
  • Patient communication
  • Team collaboration
  • Attention to detail
  • Empathy building
  • HIPAA regulations

Certification

  • CPhT - Certified Pharmacy Technician; Certification Number-30027748 exp; 12/31/2026

Timeline

Pharmacy Guide

Devoted
06.2024 - Current

Certified Pharmacy Technician

Upstream Pharmacy
04.2024 - 06.2024

Certified Pharmacy Technician

Zoo City Drug
07.2018 - 06.2024

High School Diploma -

Providence Grove High School

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