Kayla Yager
Tucson,AZ
Summary
Results-driven Sales Coordinator with experience supporting sales operations, enhancing customer experiences, and driving team performance. Skilled in coordinating daily activities, training, and improving processes to increase efficiency and service quality. Strong communication and problem-solving abilities with a focus on collaboration and results.
Overview
10
10
years of professional experience
Work History
Sales Coordinator
AGM
Tucson, Arizona
08.2021 - Current
- Coordinated sales activities to enhance communication between sales team and management.
- Managed customer inquiries and delivered product information to improve service experience.
- Organized sales meetings and prepared materials to support team objectives.
- Assisted in developing business proposals to attract potential customers.
Call Center Team Lead
Citibank
Tucson, Arizona
02.2019 - 04.2020
- Monitored call quality and delivered performance feedback
- Created onboarding training and assisted with staff development materials
- Led team meetings to address issues and share best practices
- Managed schedules, time-off requests, and improved support processes
Sales Associate
AT&T
Beverly Hills, California
01.2018 - 02.2019
- Helped customers find products, answer questions, and choose the right plans or devices.
- Collaborated with team members to enhance customer experience and efficiency.
- Resolved customer issues quickly with effective solutions.
- Maintained organized displays and managed inventory for an attractive store layout.
- Completed regular training to strengthen product knowledge.
Retail Sales Lead
Best Buy
West Hollywood, California
05.2016 - 03.2018
- Assisted customers with product selection and personalized recommendations to boost satisfaction
- Trained and mentored new associates while supporting sales strategies with management
- Managed inventory, organized displays, and maintained a clean, organized store
Education
Nutrition Sciences
Pima Community College
Tucson, AZ05-2027
Skills
- Sales coordination
- Data analysis
- Inventory management
- Customer service and support
- Team leadership
- Conflict resolution
- Effective communication
- Training development
Timeline
Sales Coordinator
AGM
08.2021 - Current
Call Center Team Lead
Citibank
02.2019 - 04.2020
Sales Associate
AT&T
01.2018 - 02.2019
Retail Sales Lead
Best Buy
05.2016 - 03.2018
Nutrition Sciences
Pima Community College