Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kayla Yaughn

Macon

Summary

Results-driven professional with expertise in sales and operational support. Known for attention to detail and effective communication, contributing to efficient workflows and high customer satisfaction in fast-paced environments.

Overview

5
5
years of professional experience

Work History

EVS Housekeeper

HHS Environmental Services
Macon, GA
12.2024 - Current
  • Maintained cleanliness and sanitation standards in patient areas to promote safety and comfort.
  • Executed daily cleaning protocols for various facility zones, ensuring efficient workflows.
  • Collaborated with team members to address maintenance issues promptly, enhancing operational effectiveness.
  • Utilized industrial cleaning equipment and chemicals according to safety guidelines to achieve optimal results.

Rent To Own

Customer Service Represenative
Macon, GA
02.2022 - 09.2024
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved customer inquiries through multiple channels, ensuring timely and accurate responses.
  • Managed escalated issues, coordinating with cross-functional teams for swift resolution.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Stock Worker

Office Depot Inc
Macon, GA
04.2021 - 01.2023
  • Sorted and organized merchandise to streamline inventory management
  • Operated material handling equipment to support efficient stock movement
  • Assisted in receiving shipments, verifying contents against purchase orders
  • Maintained accurate stock records using inventory management systems

Education

Business Administration And Management

Southwest University
El Paso, TX
07-2026

Undergraduate Certificate - Substance Abuse Counseling

University of Cincinnati
Cincinnati, OH
05-2024

Skills

  • Sales expertise
  • Microsoft Excel
  • Outlook
  • Customer Service

Timeline

EVS Housekeeper

HHS Environmental Services
12.2024 - Current

Rent To Own

Customer Service Represenative
02.2022 - 09.2024

Stock Worker

Office Depot Inc
04.2021 - 01.2023

Business Administration And Management

Southwest University

Undergraduate Certificate - Substance Abuse Counseling

University of Cincinnati