Kayla Young
Arab,AL
Summary
Enthusiastic Front office clerk willing to take on any task to help organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills. I can perform any task you are willing to train me for, I am a creative problem-solver versed in customer service. Well versed in working as a team to achieve the highest goals for Arab Premier Family Care.
Overview
4
4
years of professional experience
Work History
Cashier, Stocker
Pop Shelf
Guntersville, AL
11.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reviewed weekly sales ads and monitored price changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Changed sales floor signs to show current pricing and support product promotions.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier, Stocker
Dollar General
Arab, AL
05.2021 - 08.2021
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Reviewed weekly sales ads and monitored price changes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Changed sales floor signs to show current pricing and support product promotions.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier, Cook, and Stocker
Burger King
Arab, AL
08.2010 - 02.2014
- Rang up customer purchases, helped customers with choices and to tables if needed.
- Food preparation, clean up at end of day of all area's of restaurant
- Count out and balance of cash draw at end of each of my shift's
- Worked flexible schedule and extra shifts to meet business needs.
- Communicated closely with servers to fully understand special orders for customers.
- Transitioned between breakfast and lunch service.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed inventory control, such as counting and stocking merchandise.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Arab High School
Arab, AL05.2012
Skills
- Cash Handling
- Merchandise Packaging
- Cooperative Attitude
- Payment Processing
Timeline
Cashier, Stocker
Pop Shelf
11.2021 - Current
Cashier, Stocker
Dollar General
05.2021 - 08.2021
Cashier, Cook, and Stocker
Burger King
08.2010 - 02.2014
High School Diploma -
Arab High School