Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kayla Young

Auburndale,Florida

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Team player with upbeat, positive attitude and proven skill in establishing rapport with clients.

Overview

3
3
years of professional experience

Work History

Dental Assistant

Greenberg Dental and Orthodontics
Winter Haven, FL
01.2023 - 08.2023
  • Worked alongside a periodontist as a traveling dental assistant.
  • Worked alongside a general dentist.
  • Set up and break down rooms for a variety of treatment cases.
  • Clean and make sure the instruments are properly sterilized after dental treatment.
  • Present treatment plans, financial plans, verify patient insurance, and collect payment.
  • Answer phones, take messages, transfer calls, and greet visitors
  • Verify insurance for patients (contacting insurance companies to determine patient eligibility for treatment)
  • Preparing claim forms and related documentation
  • Recording and maintaining insurance policy and claims information in a database system

Customer Service- Inbound

Rooms To Go
Seffner, FL
01.2022 - 02.2022
  • Answer all inbound calls regarding customer concerns or questions
  • Consulted and advised clients on service resolutions
  • Dispatched repairmen to homes that needed assistance with their furniture
  • Directed customers to their desired products
  • Resolved recurring issues with deliveries

Customer Service Cashier

Walmart
Auburndale, FL
04.2020 - 12.2021
  • Assist various customers in a short amount of time
  • Oversaw numerous monetary transactions with accuracy.
  • Answered customers' questions and provided information on store procedures or policies.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Education

High School Diploma -

Tenoroc High School
Lakeland, FL
05-2022

Skills

  • Bilingual (English/Spanish)
  • Confident
  • Appointment Scheduling
  • Office Management
  • Time management
  • Confidentiality

Accomplishments

  • Employee of the Month

Languages

Spanish
Professional

Timeline

Dental Assistant

Greenberg Dental and Orthodontics
01.2023 - 08.2023

Customer Service- Inbound

Rooms To Go
01.2022 - 02.2022

Customer Service Cashier

Walmart
04.2020 - 12.2021

High School Diploma -

Tenoroc High School

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Kayla Young