Kayla Zeman
Jasper,TN
Summary
Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments, and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.
Overview
8
8
years of professional experience
Work History
Substance Abuse Counselor
TRISTATE TREATMENT
08.2022 - Current
- Maintained accurate documentation of client progress, facilitating informed decision-making within the treatment team.
- Developed relapse prevention strategies for clients transitioning out of treatment programs, empowering them to maintain long-term sobriety.
- Supported aftercare planning for continued recovery after treatment.
- Developed individual treatment goals based on history and diagnosis.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Cashier
Walmart Chattanooga - Greenway View Dr
02.2021 - 04.2021
- Handled money, answered-phone calls, helped people find items around the store
- Checked customers out when they were ready.
Caregiver
Summit View Senior Community
11.2020 - 02.2021
- I would help the elderly with their daily living routines
- Take their foods to them, dress them, bathe of them?
- Clean up their apartments
- Put them to bed for night shift
- We would also clean up around the facility to make sure that it was livable?
Hostess
Chili's Grill & Bar
09.2019 - 11.2019
- Greeted customers as they walked into the restaurant.
- Cleaned off tables and checked restrooms to make sure they were clean
- Answered phone calls when necessary?
Cashier and Salesperson
Spirit Halloween
08.2019 - 10.2019
- I helped stock the store to get it set up and ready to open
- Stocked
- Handled money and check out procedures cleaned up store at the end of the shifts
Customer service associate/cashier
Sportsman's Warehouse Chattanooga
06.2019 - 08.2019
- Welcome customers into the store
- Answered phone calls
- Helped customers find items around the store
- Cleaned restrooms for my closing duties
- Helped stock the front end of the store when needed.
Carhop
Sonic
06.2016 - 11.2017
- I would take people's orders
- I would answer phone calls?
- I would do my closing duties
- Handle money clean bathrooms when needed solved problems when they happened
Education
Medical Billing And Coding
Miller-Motte
Chattanooga06.2024
Skills
- Cashier
- Hard worker
- Patient
- Patient With Others
- Quick Learner
- Fast Paced
- Trust Worthy
- Good At Time Management
- Multitasker
- Works Well With Others
- Puts My All Into My Job
- Case Management
- Clinical Documentation
- 12-Step Program Knowledge
- Relapse Prevention
Timeline
Substance Abuse Counselor
TRISTATE TREATMENT
08.2022 - Current
Cashier
Walmart Chattanooga - Greenway View Dr
02.2021 - 04.2021
Caregiver
Summit View Senior Community
11.2020 - 02.2021
Hostess
Chili's Grill & Bar
09.2019 - 11.2019
Cashier and Salesperson
Spirit Halloween
08.2019 - 10.2019
Customer service associate/cashier
Sportsman's Warehouse Chattanooga
06.2019 - 08.2019
Carhop
Sonic
06.2016 - 11.2017
Medical Billing And Coding
Miller-Motte
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