Kayla Zhanae Adamson
Salisbury Mills
Summary
Motivated and detail-oriented professional with 4+ years of customer service and retail experience, seeking to transition into the medical field with the long-term goal of becoming a physician. Skilled in communication, organization, and providing individualized support to diverse populations. Recognized for leadership, problem-solving, and the ability to thrive in fast-paced environments-strengths that align with delivering quality patient care and supporting healthcare teams. Passionate about healthcare equity and eager to apply strong interpersonal skills and dedication to learning in medical and clinical settings.
Overview
4
4
years of professional experience
Work History
Sales Associate
H&M
Middletown
01.2025 - Current
- Deliver excellent customer service while assisting a diverse client base.
- Maintain merchandise organization and support a smooth workflow under pressure.
- Apply problem-solving and communication skills to resolve customer concerns.
Sales Associate
H&M
Syracuse
09.2024 - 01.2025
- Provided one-on-one assistance to customers, improving interpersonal communication skills.
- Handled transactions accurately, demonstrating attention to detail.
- Maintained organization across the sales floor and stockroom.
Sales Associate
Ulta Beauty
Central Valley
12.2023 - 08.2024
- Assisted clients with personalized beauty consultations, honing skills in patient-style interactions.
- Conducted inventory management and product stocking with precision.
- Enrolled customers in loyalty programs, building trust and long-term relationships.
Brand Ambassador / Sales Associate
Forever 21
Woodbury Commons
01.2023 - 09.2023
- Supported customers in finding products aligned with their style preferences.
- Strengthened communication and cultural competency through diverse customer interactions.
- Maintained a welcoming, organized environment on the sales floor.
Sales Associate
Gap Inc.
Woodbury Commons
10.2022 - 01.2023
- Assisted customers with product needs while demonstrating patience and empathy.
- Collaborated with team members to manage stock and inventory efficiently.
- Developed multitasking and time management skills in a high-volume setting.
Cashier / Host
McDonald's
New Windsor
06.2021 - 10.2022
- Delivered fast, friendly, and accurate service to hundreds of customers daily.
- Strengthened teamwork and adaptability while handling peak service hours.
- Maintained cleanliness and order, demonstrating responsibility and attention to detail.
Education
Undergraduate Studies - Biology
Onondaga Community College / Orange County Community College
New York, NY09.2025
High School Diploma -
Washingtonville Senior High School
Washingtonville, NY06.2023
Skills
- Compassionate Communication
- Cultural Competency
- Customer Service
- Client Relations
- Organization
- Time Management
- Team Leadership
- Collaboration
- Problem-Solving
- Conflict Resolution
- Inventory Management
- Attention to Detail
- Adaptability
- Fast-Paced Environments
Leadership And Awards
- Varsity Cheerleading Captain, Fall 2022
- Junior Varsity Cheerleading Captain, Winter 2021-2022
- Cheerleading Coaches' Award, Date not specified
- Residential Assistant Award, 2023-2024
Career Interests
- Pursuing a career in medicine with the goal of becoming a physician.
- Building transferable skills in patient care, communication, and teamwork through customer-focused roles.
- Interested in gaining hands-on experience in healthcare environments such as hospitals, clinics, or research settings.
Timeline
Sales Associate
H&M
01.2025 - Current
Sales Associate
H&M
09.2024 - 01.2025
Sales Associate
Ulta Beauty
12.2023 - 08.2024
Brand Ambassador / Sales Associate
Forever 21
01.2023 - 09.2023
Sales Associate
Gap Inc.
10.2022 - 01.2023
Cashier / Host
McDonald's
06.2021 - 10.2022
Undergraduate Studies - Biology
Onondaga Community College / Orange County Community College
High School Diploma -
Washingtonville Senior High School
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