Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Zuccarelli

Brookline,MA

Summary

Background includes using techniques such as positive reinforcement and communication strategies to help clients. Proficient in gathering and evaluating information to enhance treatment goals and program success. Seasoned Life Coach adept at working with individuals with disabilities to promote life management, coping skills and independence. Caring and motivated with a firm grasp of coaching techniques, documentation standards and resource programs. Ready to offer experience in the field to a dynamic new role with a growing team.

Overview

4
4
years of professional experience

Work History

Recreational Therapy Lead Program Instructor

Brookline Recreation
06.2024 - Current
  • Led group of clients in instructional setting, maintaining high standards for behavior and safety.
  • Orientated clients to programs, special events and opportunities while promoting safety, program and disciplinary rules.
  • Encouraged critical thinking skills through carefully crafted assignments that challenged students abilities while supporting their unique strengths.
  • Implemented creative approaches to engage clients in therapeutic activities that fostered personal growth and self discovery.
  • Led group of clients to explore the community by participating in leisure activities
  • Provided effective, Therapeutic-based programs for youth and adult populations who have a disabling conditions and or/ illnesses to promote positive growth, development, and independence.

Restaurant Hostess and Server

University Club of Boston
10.2022 - Current
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Assisted with setting up banquet rooms for special events.
  • Managed reservations, waitlists, and special requests for large parties.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Cultivated warm relationships with regular customers.

Life Coach

Abilis
06.2023 - 01.2024
  • Developed and implemented individualized life coaching plans for clients.
  • Utilized a variety of techniques such as cognitive-behavioral therapy, mindfulness, and positive psychology to assist clients in achieving their objectives.
  • Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
  • Created and implemented behavior plans to address challenging behaviors.
  • Conducted assessments to identify areas of need and develop appropriate goals for each student.
  • Conducted community based activities to provide social and recreational opportunities for all people of all ages with disabilities

Camp Counselor

Westchester Country Club
06.2021 - 08.2021
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Assisted in developing weekly lesson plans for various age groups.

Retail Sales Associate

Lesters
02.2021 - 08.2021
  • Stocked shelves with merchandise according to company standards.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Assisted customers with finding the right product for their needs.

Education

Some College (No Degree) - Rehabilitation Science

Boston University

Skills

  • Conflict Resolution
  • Group activity implementation
  • Activity Planning
  • Life Skills Development
  • Team Leadership
  • Behavioral assessment
  • Client Needs Assessment
  • Goal Setting

Timeline

Recreational Therapy Lead Program Instructor

Brookline Recreation
06.2024 - Current

Life Coach

Abilis
06.2023 - 01.2024

Restaurant Hostess and Server

University Club of Boston
10.2022 - Current

Camp Counselor

Westchester Country Club
06.2021 - 08.2021

Retail Sales Associate

Lesters
02.2021 - 08.2021

Some College (No Degree) - Rehabilitation Science

Boston University

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Kayla Zuccarelli