Bachelor of Science - Business Management 3.2 GPA
North Carolina Agricultural And Technical University
Greensboro, NC05.2024
Kayla Brown
Entrepreneur
Greensboro, NC,NC
Summary
Driven Entrepreneur successful at developing operational areas, outlining business plans and creative effective company cultures. Innovative and strategic leader with a successful history of operating in complex, chaotic environments and achieving dramatic results. Demonstrated record of success in managing profitable operations. Seeking full-time and part-time positions that offer professional challenges utilizing interpersonal skills, excellent management and problem-solving skills.
Website
Instagram.com/KreationzbyKayci
Education
Skills
- Sales Promotion
- Sale and Rental Recordkeeping
- Property Service Contract Administration
- Customer Service and Rapport
- Conflict and Complaint Resolution
- Dormitory Program Operations
- Customer experience management
Overview
6
6
years of professional experience
Work History
Student Entrepreneur
Kreationz By Kayci
Greensboro, NC
09.2022 - Current
- Determined business plan, mission statement and vision.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
Restaurant Waitress
Darryls Wood Fired Grill
Greensboro, NC
09.2022 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
Assistant Property Manager
The Michaels Organization
Mt Laurel, NJ
06.2022 - 08.2022
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Assessed property, compiled information and wrote reports regarding findings for submission to director.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Resident Assistant
North Carolina Agricultural And Technical State University
Greensboro, NC
08.2020 - 05.2022
- Led by example through mature behavior consistent with university regulations and rules.
- Mentored and supervised groups of residents on on-site and off-site environments.
- Responded to room transfers, incident reports and maintenance requests.
Personal Shopper
Involvement, Food Lion
Huntersville, NC
09.2020 - 04.2022
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Customer Service Associate
Harris Teeter
Charlotte, NC
12.2017 - 08.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Execute excellent sales floor merchandising and selling.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Student Entrepreneur
Kreationz By Kayci
09.2022 - Current
Restaurant Waitress
Darryls Wood Fired Grill
09.2022 - Current
Assistant Property Manager
The Michaels Organization
06.2022 - 08.2022
Personal Shopper
Involvement, Food Lion
09.2020 - 04.2022
Resident Assistant
North Carolina Agricultural And Technical State University
08.2020 - 05.2022
Customer Service Associate
Harris Teeter
12.2017 - 08.2020
Bachelor of Science - Business Management 3.2 GPA
North Carolina Agricultural And Technical University
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