Kayla Carter
Hillside,NJ
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
15
15
years of professional experience
Work History
Child Care Provider
Kayla Childcare Service
01.2010 - Current
- Provide childcare for children6months to12years old
- Provide transportation to and from school
- Supervise children during their indoor and outdoor activities to ensure their safety
- Prepare meals ,snacks and bottles for children
- Provide overnight care(bath time and getting them ready for bed) in needed
- Help children with daily routines such as dressing ,toileting, eating and sleeping
- Change diapers and bathed infants
PSR Scheduler
Summit Medical Group
08.2016 - 07.2024
- Maintain patient efficient flow through the registration process and provide excellent customer service to patients/families
- Greeting visitors, patients and family in a friendly and professional manner and directly them appropriately
- Faxing, photocopying, scanning, filing and mailing
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
Associate degree - Diagnostic Medical Sonography, Early Childhood Education
Union County College
Cranford, NJ12.2024
Diploma - General
Hillside High School
Hillside, NJ01.2015
Diploma - Culinary Arts
Union County Vocational High School
Scotch Plains, NJ01.2015
Skills
- Microsoft Office
- Time management
- ServSafe Certified
- Data entry
- Active listening
- Critical thinking
- Customer service
- Scheduling
Timeline
PSR Scheduler
Summit Medical Group
08.2016 - 07.2024
Child Care Provider
Kayla Childcare Service
01.2010 - Current
Diploma - General
Hillside High School
Diploma - Culinary Arts
Union County Vocational High School
Associate degree - Diagnostic Medical Sonography, Early Childhood Education
Union County College
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