Kaylah M. Hockaday
Raleigh,NC
Summary
Security Professional with 8 years of experience in corporate and medical facility security and safety compliance. Experienced in monitoring surveillance cameras, patrolling, and identity verification. Possess a North Carolina state security guard license and weapons permit.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patrol/Security Console Operator
Weiser Security Services
Durham, NC
01.2022 - Current
- Monitored and secured premises, businesses, and personnel located within the American Tobacco Campus.
- Monitored CCTV cameras, formed alarm reports, and contacted first responders in cases of emergency.
- Patrolled campus and served as general security presence and deterrent to crime and rule infractions.
- Investigated calls and complaints involving reports of fire, theft, accident, and hazards.
- Verified passes and credentials of individuals needing access to various areas.
- Issued security badges and visitor passes.
- Wrote reports, kept logs of all activities, monitored, and tested all campus alarms.
Security Guard
Prosegur Security Group
Raleigh, NC
11.2022 - 03.2024
- Monitor and secure premises and personnel located within the United States Postal Services Center.
- Issue ID badges to USPS visitors, contractors, and temporary badges to employees.
- Answer phone lines, monitor CCTV and lobby transactions equipment.
- Provide access control.
- Answer alarms and investigate disturbances.
- Write reports of daily activities and irregularities to include equipment or property damage, theft, presence of unauthorized individuals, or unusual occurrences.
- Call the police or fire department in case of emergency.
- Conduct campus patrol and enforce company policies.
- Provide on-site support for Security Management initiatives.
Security Officer
Allied Universal Protection Services
Raleigh, NC
11.2018 - 12.2020
- Monitored and secured premises and personnel of over 4000 people daily at Wells Fargo Corporate Center and Foundation Medicine Research Laboratory.
- Verified employee ID cards and issued badges to visitors according to visitation purpose and level of security clearance.
- Performed CCTV surveillance and monitored equipment; inspect buildings, access points permitting entry.
- Patrolled via foot and vehicle, checking for unsafe conditions, hazards, unlocked doors, and security violations.
- Obtained help by sounding alarms and provided emergency response procedures as necessary.
- Prevented loss and damage by maintaining a daily activity and inspection log, reporting irregularities.
- Trained and mentored new officers.
- Inform violators of policies, procedures, and restrain trespassers.
Education
Diploma - Legal Studies
Alison
09.2021
BACJ/Spec. - Crime Scene Investigation
Salem University
Salem, WV04.2021
Associate of Arts - Criminal Justice
Salem University
Salem, WV05.2016
Skills
- Knowledge of Criminal Law, Knowledge of Building Security Operations and Procedure, Patrolling, CCTV Proficient, Knowledge of Building Access Control Systems, Knowledge of Basic Security and Fire Inspection Procedures, Surveillance, Personnel and Identification Screening, Quick Learner, Team-Oriented, Written and Verbal Communication, Adaptable, Conflict Resolution, Critical Thinker
- Microsoft Word, Microsoft Access, Microsoft PowerPoint, Multi-line Phone System
Certification
- Licensed Security Guard, State of North Carolina 2021-Present
- North Carolina State issued Weapon Permit/s
- Personal Care Assistant (PCA) Certification 2016-Present
- Alzheimer’s Disease and Other Dementia Care 2016-Present
- CPR/AED Certification 2023-Present
Timeline
Security Guard
Prosegur Security Group
11.2022 - 03.2024
Patrol/Security Console Operator
Weiser Security Services
01.2022 - Current
Security Officer
Allied Universal Protection Services
11.2018 - 12.2020
Diploma - Legal Studies
Alison
BACJ/Spec. - Crime Scene Investigation
Salem University
Associate of Arts - Criminal Justice
Salem University