Kaylah Peters
Virginia Beach,VA
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
Work History
Sales Associate
Old Navy
Virginia Beach, VA
06.2023 - 02.2024
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained store cleanliness and organization to create inviting atmosphere for shoppers.
- Collaborated with team members to restock merchandise, optimizing inventory management on the sales floor.
Sales Associate
Cracker Barrell
Virginia Beach, VA
04.2022 - 10.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Front End Cashier
Walmart
Virginia Beach, VA
12.2022 - 03.2023
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer, ensuring compliance with company policies.
- Assisted customers in locating products and answering inquiries promptly.
- Handled returns and exchanges, providing exceptional customer service experience.
Sales Associate
Aeropostale
Virginia Beach, VA
10.2022 - 12.2022
- Implemented visual merchandising strategies to enhance product displays and drive sales engagement.
- Supported training of new associates by sharing best practices in customer service and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Green Run High School
Virginia Beach, VA06.2018
Timeline
Sales Associate
Old Navy
06.2023 - 02.2024
Front End Cashier
Walmart
12.2022 - 03.2023
Sales Associate
Aeropostale
10.2022 - 12.2022
Sales Associate
Cracker Barrell
04.2022 - 10.2022
High School Diploma -
Green Run High School