Kaylah Petty

Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Quick-thinking Dental Assistant Intern with experience scheduling appointments, filing records, charting tooth decay and maintaining dental equipment. Precise communicator skilled at working with dental team staff, entering patient data with accuracy and maintaining confidentiality. Highly adaptable with great problem-solving skills. Knowledgeable Dental Assistant with expertise in supporting office personnel and dentists to care for patients. Detail-oriented in sterilizing and cleaning tools, equipment and surfaces. Ready to further develop skills and tackle new challenges. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

• Supervised team of 10 staff members.
• Collaborated with team of 12 in the development of Store Branding.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Introduced online new patient forms, streamlining intake process.
• Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.

CPR/BLS, OSHA 10- Healthcare, MBDA