Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaylan Peters

New Orleans,USA

Summary

Highly versatile and dedicated professional with a diverse background in various roles. Adept at providing administrative assistance, clerical support, and exceptional customer service across multiple industries. Skilled in managing records, organizing inventory, and ensuring seamless operations to enhance customer satisfaction. Capable of working in both onsite and remote settings without or minimum supervision. Track record of achieving success in different roles, and playing a key role in accelerating organizational growth. Equipped with problem-solving, excellent communication, and cross functional collaboration skills necessary to drive company mission and goals.

Overview

9
9
years of professional experience

Work History

Minibar Attendant

Minibar Systems
08.2024 - Current
  • Check appliances in guest rooms to determine good working order.
  • Monitored food quality and freshness throughout day.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Managed timely and effective replacement of damaged or missing products.
  • Recorded daily activities for inventory control.
  • Received new stock and input values into computer system.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Monitored food and beverage supplies, assisting with restocking when needed.

Records Clerk

Benson Tower Vital Records
08.2022 - 05.2023
  • Maintained and organized various types of records and documents in a systematic and professional manner
  • Performed data entry tasks with a high level of accuracy, inputted information into the organization's record management system or database, and ensured that all data is correct and up-to-date
  • Categorized documents, assigned them relevant labels or codes, and ensured easy retrieval when needed
  • Organized, indexed, and filed documents, records, and filed according to established protocols
  • Modified and improved filing system to make it more efficient and implemented new filing systems to address specific needs or challenges in managing records
  • Issued Birth & Death certificates, sent out Letters & Certificates via mail and reviewed personal documentation for the proper distribution
  • Conducted periodic audits to verify the accuracy and completeness of records, identifying and rectifying discrepancies and escalating inaccurate information
  • Handled sensitive and confidential information with utmost discretion and adhered to data privacy and security policies to maintain the confidentiality of records

Barista

Starbucks
10.2019 - 04.2020
  • Prepared and served a wide range of handcrafted coffee beverages, teas, and other beverages, ensuring the highest quality and adherence to Starbucks' standards
  • Worked in a fast-paced and dynamic environment, interacted with a diverse range of customers and delivered iconic and satisfactory customer service
  • Prepared and presented Starbucks' signature coffee beverages, including espresso, cappuccino, latte, frappuccino, and various specialty items
  • Warmly welcomed and engaged with customers, took orders, provided product recommendations based on their specific preferences and processed customer transactions accurately using the point-of-sale (POS) system
  • Uphold a safe and hygienic working environment, strictly adhering to health and safety standards to ensure the well-being of all staff and customers
  • Managed inventory by conducting daily analyses of product and supply levels, proactively predicting shortages, and ensuring timely purchase of the appropriate quantities
  • Delivered top-tier services to exceed client satisfaction ratings during rush hours and improved customer retention by surpassing expectations

Restaurant Busser

Toast
05.2019 - 08.2019
  • Played a critical role in providing excellent customer service and maintained a clean and organized dining area for restaurant patrons
  • Cleared and reset tables promptly, ensuring a smooth and enjoyable dining experience for guests
  • Collaborated with restaurant staff, including servers, hosts, and kitchen personnel, to ensure smooth operations and efficient service
  • Kept the dining area clean, tidy, and visually appealing by regularly sweeping, and wiping down tables and chairs
  • Ensured efficient table turnover and impeccable table settings which positively impacted overall ambiance and success of the restaurant

Stock Clerk

Delta Personnel
03.2017 - 09.2018
  • Aided in inventory management and maintained adequate stock levels
  • Received incoming shipments, verified contents against purchase orders or delivery invoices as well as stored products in designated shelves, bins, or storage areas
  • Maintained inventory record, conducted periodic physical inventory counts to reconcile stock levels with inventory records and identify discrepancies or shortages
  • Kept storage areas clean, organized, and free from safety hazards to ensure a safe and efficient work environment
  • Prepared stock-related reports, including stock levels, stock turnover rates, and stock valuation, to provide insights for management decision-making
  • Examined packages and goods for damage and notified vendors of replacement needs

Education

Highschool Diploma -

Warren Easton Charter High School
05.2015

No Degree - Visual Arts

Dillard University

Skills

  • Clerical Tasks
  • Detail-Oriented
  • Inventory Management
  • Administrative Support
  • Performance Optimization
  • Problem-Solving
  • Mentoring and training
  • Appliance maintenance
  • Food safety regulations
  • Product stocking
  • Cleanliness maintenance

Timeline

Minibar Attendant

Minibar Systems
08.2024 - Current

Records Clerk

Benson Tower Vital Records
08.2022 - 05.2023

Barista

Starbucks
10.2019 - 04.2020

Restaurant Busser

Toast
05.2019 - 08.2019

Stock Clerk

Delta Personnel
03.2017 - 09.2018

No Degree - Visual Arts

Dillard University

Highschool Diploma -

Warren Easton Charter High School

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