Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

KAYLAN ROBINSON

Gastonia,NC

Summary

Experienced Medical Assistant with 6 years of proven success in implementing patient education programs, streamlining patient check-in process, and collaborating with physicians to develop chronic disease management. Skilled in managing inventory and ordering medical supplies. Developed strategies to care. Over 5+ years in customer service, trained in accounting, clerical and computer skills, meticulous to details, reliable, and versatile to adapt to change.

Overview

11
11
years of professional experience

Work History

Medical Assistant

OAK STREET HEALTH
06.2022 - Current
  • Taking patient history and vital signs
  • Assisting with examinations and procedures
  • Administering medications and injections as directed
  • Performing basic lab tests and preparing specimens
  • Maintaining cleanliness in exam rooms and following protocols and regulations

Float Medical Assistant

ATRIUM HEALTH
09.2019 - 06.2022
  • Providing education and support to patients regarding treatment plans
  • Ordering and maintaining medical supplies
  • Answering phones and providing information to patients
  • Covering different facilities where as needed, adapting to various teams and workflows

Community Health Worker

YMCA
10.2015 - 09.2019
  • Advocating for community needs and resources
  • Collecting health data and assessing community needs through surveys and interviews
  • Linking individuals to healthcare providers, social services, and community resources
  • Understanding and respecting cultural and socioeconomic backgrounds of community members to provide support

Server

Village Tavern Restaurant
10.2014 - 10.2015
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, prioritizing guest needs.
  • Collaborated with kitchen staff to facilitate timely order delivery and quality assurance.
  • Trained new servers on menu items, service standards, and operational procedures.
  • Cleaned all work areas, equipment, utensils, dishes and silverware and ensured they are stored appropriately.

Education

Associates Degree - Medical Assistant

ECPI University
Charlotte, NC
07.2019

Skills

  • Flexibility
  • Records search
  • Punctual
  • Excellent communication
  • Organized
  • EPIC/Canopy
  • Greenway Software
  • Critical Thinking
  • Remote
  • Problem Solving

Hobbies and Interests

Literature, Environmental conservation, Music, Yoga, Hiking, Travel

Timeline

Medical Assistant

OAK STREET HEALTH
06.2022 - Current

Float Medical Assistant

ATRIUM HEALTH
09.2019 - 06.2022

Community Health Worker

YMCA
10.2015 - 09.2019

Server

Village Tavern Restaurant
10.2014 - 10.2015

Associates Degree - Medical Assistant

ECPI University

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