Dominique Knox
Dallas,TX
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments. Able to provide excellent customer service and maintain organization of work area. A goal-driven, punctual, and flexible individual who enjoys working in a medical environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Children's Health - Children's Medical Center Dallas
Dallas, TX
03.2024 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Measured vital signs and took medical histories to prepare patients for examination.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Educated patients about medications, procedures and physician's instructions.
- Administered medications under physician's supervision.
- Provided support to physicians, nurses and other healthcare professionals in a variety of clinical settings.
Medical Assistant/Back Office
UTSW
Dallas, Texas
04.2022 - 02.2024
- Provide Customer Services to patients
- Assisting patients with care
- Vital signs
- Stress Test / EKG placements
- Assist technologist with patients
- Glucose check
- Pregnancy test
- Stock exam rooms/ Hot Labs/ IV rooms
- Confirmation calls to patients
- EPIC.
Medical Assistant/Front Office
Anchor of Hope
11.2021 - 03.2022
- Check in and out patients
- Provide Customer Services to patients
- Insurance verification
- Obtain prior authorizations
- Call patients with lab reports
- Discharge patients
- Appointment reminders
- Stock exam rooms
- Input patients new patient forms.
Certified Medical Assistant (CMA) /Front and Back office
Olubayo Idowu M.D PA
10.2020 - 03.2021
- Rooming patients and assisting physician as needed
- Provide Customer Services to patients
- Vital signs
- Obtain prior authorizations
- Incoming & Outgoing Faxes
- Immigration Physicals
- Medication Audits & Inventory count
- Input patients new patient forms & depression screening
- Patient Check-In
- Insurance verification
- Obtain prior authorizations
- Patients result calls
- Discharge patients
- Appointment reminders
- Stock exam rooms
- Schedule.
Administrative Assistant
Dallas ISD Maintenance & Facilities
01.2014 - 01.2019
- Schedule & coordinated meeting
- Appointment & arrangement for supervisors and managers
- Performed basic bookkeeping
- Handle mail, emails and faxes
- Purchase office supplies and manage stock room /inventory
- Carried out duties such as filling, typing, copying, binding, scanning
- Answered telephones and emails, taking messages and transferring
- Preparing invoices, memos, and other reports
- Vendor orders, payroll, balancing department budget
- Scheduling meeting and conference calls
- Updating staff on any changes.
Medical Assistant/Back Office
UTSW
07.2022
- Rooming patients and assisting physician as needed
- Provide Customer Services to patients
- Vital signs
- Obtain prior authorizations
- In basket & Faxes
- Discharge patients
- Medication Audits & Inventory count
- Stock exam rooms
- Input patients new patient forms & depression screening.
Education
Diploma - Nationally Registered Certified Medical Assistant in Medical Assistant
Concorde Career College- Dallas Campus
Dallas, TX11.2020
High school diploma or GED - English
Franklin D Roosevelt High School
Dallas, TX05.2004
Skills
- Vital Signs
- Venipuncture
- Phlebotomy
- EMR Systems
- Medical Office Experience
- Patient Care
- Medical Scheduling
- Medical Records
- Custodial Experience
- Management
- Experience Administering Injections
- Reliability
- Team Work
- Flexibility
- Inventory control
- Customer Service
Certification
- CPR /BLS/ First Aid Certified, 11/2020, 11/2022
- HIPAA Certified, 11/2020, Present
- Certified Medical Assistant, 09/2020, Present
- BLS Certification
Accomplishments
Departmental awards for being innovated
PACS Award for customer service
Timeline
Medical Assistant
Children's Health - Children's Medical Center Dallas
03.2024 - Current
Medical Assistant/Back Office
UTSW
07.2022
Medical Assistant/Back Office
UTSW
04.2022 - 02.2024
Medical Assistant/Front Office
Anchor of Hope
11.2021 - 03.2022
Certified Medical Assistant (CMA) /Front and Back office
Olubayo Idowu M.D PA
10.2020 - 03.2021
Administrative Assistant
Dallas ISD Maintenance & Facilities
01.2014 - 01.2019
- CPR /BLS/ First Aid Certified, 11/2020, 11/2022
- HIPAA Certified, 11/2020, Present
- Certified Medical Assistant, 09/2020, Present
- BLS Certification
Diploma - Nationally Registered Certified Medical Assistant in Medical Assistant
Concorde Career College- Dallas Campus
High school diploma or GED - English
Franklin D Roosevelt High School
Similar Profiles
DANIELLE JACKSONDANIELLE JACKSON
Behavioral Health Care Assistant at Children's Health - Children's Medical Center DallasBehavioral Health Care Assistant at Children's Health - Children's Medical Center Dallas
Rosalind JacksonRosalind Jackson
Parking & Transportation Coordinator at Children's Health - Children's Medical Center DallasParking & Transportation Coordinator at Children's Health - Children's Medical Center Dallas
Valerie MoralesValerie Morales
Financial Counselor at Children's Health - Children's Medical Center DallasFinancial Counselor at Children's Health - Children's Medical Center Dallas